vishali009

Hi @adio93,

Thanks for reporting us.

Please let us know which plugin or theme you are using and the language you are translating to. This information will help us investigate the issue on our end.

Hi @columbs,

I just wanted to check if you still need assistance with this issue. We haven’t heard back from you, so I’ll go ahead and close this ticket for now.

If you’re still facing the issue, feel free to create new ticket, and we’ll be happy to help!

Hi @tf5_bassist,

I just wanted to update you that the feature you requested has now been added in the latest version of our plugin. Please update to the latest version and give it a try!

Since this has been implemented, I’ll go ahead and close this ticket. But if you have any questions or need further assistance, feel free to reach out—we’re happy to help!

Hi @marica14

I just wanted to check in and make sure everything is resolved. I see that one of our support agents has already assisted you on our support platform.

Since we haven’t heard back, I’ll go ahead and close this ticket for now. But if you need any further help, feel free to reach out—we’re always happy to assist you!

Thanks, and have a great day!

Hi @sukinoz

I just wanted to check if you needed any further clarification regarding the Automatic Translate addon for TranslatePress.

Since we haven’t heard back, I’ll go ahead and close this ticket for now. If you have any more questions, feel free to create a new ticket.

Thanks, and have a great day!

Hi @sacrefizz

We’ve released an updated version of the plugin that includes the fix. Please update to the latest version and let us know if you face any further issues.

Since the fix is now available, I’ll go ahead and close this ticket. However, if you need any further assistance, feel free to create a new one.

Thanks for your patience, and have a great day!

Hi there,

I just wanted to follow up and see if the solution we provided worked for you. Since we haven’t heard back, I’ll close this ticket for now.

If you still need any help, feel free to open a new ticket—we’re always happy to assist you!

Thanks for reaching out, and have a great day!

Hi @absolutewebsites

Thank you for reaching out. Based on our testing, this issue does not appear to be related to our plugin. We have tested the same scenario with your theme and encountered the issue even when our plugin was not active. To provide more details, we have recorded a video demonstrating our findings, which you can review here. It would be better if you could share the screen recording at your end.

Moreover, please try once to change line number 51, 63 and 727 of ectbe-widget.php file, which lies under widget folder of the plugin (events-widgets-for-elementor-and-the-events-calendar>>widgets>>ectbe-widget.php) from

$settings = $this->get_settings_for_display();

to 

$settings = $this->get_settings_for_display() ?? [];

You can refer to these screenshots for references.

Screenshot 1
Screenshot 2

I hope this will help you.

Thanks & Regards

Hi @absolutewebsites

Sorry for the misunderstanding.

Please try once to deactivate our plugin (Events Widgets For Elementor And The Events Calendar) only and check this issue, it might be an issue with your theme.

Thanks

Hi @sacrefizz,

Sorry for the inconvenience.

The mentioned issue is known to us. We are currently working to fix this issue and will be releasing a new version of our plugin tomorrow.

Thanks & Regards

Hi there,

Sorry for the late reply.

We have tested the issue with your mentioned theme, and on our end the issue persists when we activate the Elementor plugin. Please try to deactivate the plugins one by one; also, please try once to change the theme on your site.

Thanks & Regards

Hi there,

Sorry for the inconvenience.

Could you please share the screen recording of the complete scenario of the issue that you are facing so that we can create the same scenario on our end and test the case?
Additionally, it would be better if you could share the list of plugins and theme on your site.

Thanks

Hi @zsoca

Please try to replace it with this code.

tribe_get_the_content( '', '', $event_id )

Hi

Could you please share a screenshot of the error?

Thanks

Hi @zsoca,

You can achieve this by replacing the function tribe_events_get_the_excerpt( $event_id, wp_kses_allowed_html( ‘post’ ) ) with tribe_get_the_content( ”, ”, $event_id ) on line 824 of the ectbe-widget.php file.

Path: events-widgets-for-elementor-and-the-events-calendar>>widgets>>ectbe-widget.php

For more, please refer to this screenshot.

I hope this will help you.

Thanks & Regards

Vishali

• This reply was modified 1 month, 2 weeks ago by vishali009.