visi19

@lelya777 -> This topic has been marked as solved for a very long time, I would ask you to open another topic to explain your problem.
Thank you for your understanding!

Warmly,
Marian

@ma3ry -> You can create a short video with the settings you have in view and in testimonials because we would like to reproduce this problem with us.
We are waiting for your answer! Thank you for your understanding in solving your problem!

Warmly,
Marian

@peopleinphotobooth -> So in the end did you find an incompatibility? After activating troubleshoot mode did you activate the plugins one by one to see when the error will appear?

Warmly,
Marian

Thanks for the 5 stars review! Have a nice day! ??

Thank you for 5 star review ! ??

• This reply was modified 3 years, 11 months ago by visi19.

Hello @tpl22

We apologize a lot for the delay, but I asked you a previous question, unfortunately you did not answer that. Okay, so I understand that you have added a Custom CSS for these sections, https://gyazo.com/067c169df689e8a408cf5725c3c094ef you can send us a screenshot with the CSS code to check with us if everything works fine.

Warmly,
Marian

Hello @memt-network

Thank you for reaching us !

Can you please send us the URL of your website to test the problem more closely?

Please let me know if you have some more questions!

Warmly,
Marian

Hello @ma3ry

I would like in the first phase to know which version of Strong Testimonials / WordPress / PHP you use? We think your problem came from a recent update, I tried to reproduce it and it didn’t work so we think it might be an incompatibility with a plugin or a theme of yours. So please follow the method below:
It might be an issue caused by a plugin or your theme.
I recommend installing this plugin: https://www.ads-software.com/plugins/health-check/
After you install and activate the above plugin it has a Troubleshooting mode which allows you to have a vanilla WordPress session, where all plugins are disabled, and a default theme is used, but only for your user – your visitors will still see the normal website.

Go to its troubleshoot mode and only activate Strong Testimonials and see if it works correctly with a default WordPress theme (Twenty Nineteen for example) and no other plugins.

Please let me know how it goes and what you find!

Warmly,
Marian

Hello @memt-network

Thank you for reaching us !

Can you send us a screenshot of your settings from this gallery? In addition, I would like the URL of your website to research your problem more closely.
Thank you !

Please let me know if you have some more questions !

Have a nice day ! ??

Warmly,
Marian

Happy to hear you are pleased with the plugin! ??

Thanks for the review! Happy to hear you are pleased with the plugin!

Hello @barback -> We understand the problem you have, but at the moment the plugin is made to order the posts on all the pages on the site in a certain order, not only for certain portions of the site. We will open a feature request ticket with such a proposal. Thank you for understanding !

Warmly,
Marian

Hello @peopleinphotobooth

Thank you for reaching us !

“Gallery Photoblocks” works well for us, we believe that on your website there is a problem related to another plugin or theme, more precisely an incompatibility.
What version of PHP / WordPress / Photoblocks do you use?
Can you try the method below to see if there is an incompatibility for the error you have?
I recommend installing this plugin: https://www.ads-software.com/plugins/health-check/
After you install and activate the above plugin it has a Troubleshooting mode which allows you to have a vanilla WordPress session, where all plugins are disabled, and a default theme is used, but only for your user – your visitors will still see the normal website.

Go to its troubleshoot mode and only activate Photoblocks and see if it works correctly with a default WordPress theme (Twenty Nineteen for example) and no other plugins.

Please let me know how it goes and what you find!

Warmly,
Marian

Thanks for the 5 stars review! ??

Thanks for the 5 stars review! ??