visodywp

Hello there,

Apologies for delayed response. Busy times.

1. It should work with all variation swatches plugins. If not, feel free to share plugin and we will include support for it
2. We support 2 approaches: either upload custom model for each variation, or create all variants inside the same model so you can update it accordingly with selected variation.
   https://visody.com/docs/add-3d-models-to-woocommerce-product-variations/

Hope this helps

Hello Jan,

Please check the console errors for direction. You will see a few errors related to textures in there:

“Refused to connect to ‘blob:[link]’ because it violates the following Content Security Policy directive. The scheme ‘blob:’ must be added explicitly.”

Your site or the model might have some security rules which block access to the texture links.

Hope this helps

Hello,

We will look into the AR enhanced display icon visibility

Also see our reply via email

Hello Jan,

The file is perfectly fine indeed. Can you check if you have any other 3D plugins active by any chance?

If so, please deactivate other plugins and keep Visody active only

Let me know if this helps

Closed due to inactivity

Closed due to inactivity

Hello there,

Thank you for your consideration

Please send an email to [email protected] with site login and list of issues you have now, and we will get back to you as soon as possible.

Cheers

Hello there,

Sorry to hear it does not work for you on Chrome.
Can you share site details to our support email? ([email protected])

Then we can take a look at the page and see if we can find anything

Best regards
Team Visody

Hello Neil,

Negative values should work. You can enter range between -180 and 180 to get 360 degree view controls

Vertical limit is from 0 to 180 (for top and bottom). Combined with 360 degree horizontal control you should be able to display at any angle.

We have also removed placeholders in version 1.1 to avoid confusion.

If you have any additional feedback, feel free to share.

Cheers!

Hi, we close this due to inactivity.
If you still have issues with fullscreen, please open new thread.

Hello Neil,

Thank you for your feedback!
We have entered 0.00 as placeholder values to display the expected number format.
But we can move this to the field description instead to prevent confusion.
Unfortunately we can’t pull the default values from the model because it is uploaded elsewhere

Also, we will check validation of negative values on our side.

Best regards,
Team Visody

Thank you for your input on this topic, Neil!
Yes we do look for wrapper class to create the full screen view.

@soskip can you confirm if this works for you?

Hello Neil,

Thank you for submitting a ticket.
We have addressed this issue in 1.0.4
Can you update the plugin and see if 0-values work properly now?

Looking forward to your reply

Hello,
Thank you for sharing the details.
Fullscreen mode behaviour depends on the browser. Not the theme on your site.
Do the demo’s on our website work in full screen for you?
If so, would you mind sharing link to your page with us in private?

Hello,
The documentation is accessible again, apologies for the inconvenience.
Which devices did you check on? Usually it should work on desktop devices. But some mobile devices won’t allow fullscreen.