vitalero8

@tazzmn

Hello!
Our specialist was unable to register on your site to check the installation of the Imbachat plugin.

There are several ways to solve your problem:
1) You can provide admin access to WordPress to our tech support email at [email protected] and our programmer will check everything.
We will then give you feedback and you can change your password, etc.

2) You can explore our documentation for developers https://imbachat.com/en/articles/documentation
in more detail and on your own, namely the step-by-step instructions for installing and configuring the plugin:
https://imbachat.com/en/blog/post/step-step-imbachat-setup
We also have a video guide on how to install and configure the plugin in 60 seconds:
https://www.youtube.com/watch?v=8OneN9iJwUw&t=1s
Thus, to understand for yourself what exactly you made a mistake.

Please choose which path is more comfortable for you.
If you have any more questions, please contact us [email protected], we will be happy to help you at all stages.

We look forward to hearing from you.
Best wishes!
Valeria / Imbachat Technical Support Manager

@frankop

Hello
Welcome to the Imbachat!
I apologize that you were not answered here in a timely manner.

Having thoroughly checked our mail I can say that there is no email from you.
In case you have any questions, please write directly to the mailbox at [email protected].

For your problem:
First of all, please tell me if you went through setting up a plugin in your personal cabinet?

Please refer to the step-by-step instructions on the Imbachat website
by clicking on the link:
https://imbachat.com/en/blog/post/step-step-imbachat-setup

Another good article is GROUP CHAT FUNCTION, where you can read about
“Basic command for adding a user to a dialog”
Follow the link below:
https://imbachat.com/en/blog/post/group-chat-function

Looking forward to hearing from you
Best regards
Valerie / Technical support manager

• This reply was modified 1 year, 9 months ago by vitalero8.
• This reply was modified 1 year, 9 months ago by vitalero8.

We are very happy that you like the Imbachat plugin.
To make any style settings (change colors, etc) you have to go to “Admin Panel Imbachat” – then go to “Widgets” – then go down below and there is a tab “Style Settings” – that’s where you can change everything to your liking.
I’ve attached a screenshot below and circled it with a green marker https://i.gyazo.com/fdceeda9df550bdda4150e536da3ec87.png

If you have any more questions or difficulties with Imbachat plugin – you can easily write to our support team directly to our email [email protected].
Best regards!
Valeria technical support manager

@alanfuller Thanks! I hope it’s will help.

Please help me restoring access to wordpress account.

I had my email domain at imbasynergy.com, which I forgot to renew.
Now I logged in with a new account to find help.
Please give feedback or direct contact to WordPress tech support.
I can verify my identity and ownership of the account @VictorTrapenok through the GitHub platform as I have access to it.
Please private message me on this account!
Much appreciated in advance! I look forward to helping you out.

No, I mean restoring access to wordpress account