vitamonster

So to be clear, plugin users are all fine? We don’t need to adjust or SSL at all?

@mastersofwp I am having the same exact issue with a client and literally just an hour ago figured out the same problem. She was telling us that she couldn’t export attendees (even on the single event page) but when I tested it, I could export them just fine. Eventually I figured out that the discrepenacy was coming from the user role differences but I haven’t been able to resolve it. I’ve tried modifying the capabilities of the editor as suggested here: https://www.ads-software.com/support/topic/export-attendees-list/ with this documentation page as a reference: https://theeventscalendar.com/knowledgebase/admin-roles-and-permissions/ but to no avail. While we are awaiting this fix, I set our client to Administrator (it’s her site anyway) but obviously we would like to minimize the amount of time where she may accidentally break something to do excessive capabilities. Editors NEED to be able to export attendee lists! Looking into the documentation I’m not sure where this bug is coming from because the function seems to be checking for the user capability: 'edit_others_posts' which all editors have by default.

We are using the latest versions of the plugins and wordpress. This needs to be addressed ASAP. We already had to teach her the workaround to export the attendees after the “email attendees list” button broke (which still hasn’t been fixed) and she is getting very frustrated at not being able to do this simple task.

Thank you for your assistance.

We have also started experiencing this issue with failed payments this month. Most issues just say “Could not process order. Order status changed from Pending payment to Failed.” but some say “Instrument declined. Order status changed from Pending payment to Failed.” Only two of them have been falsely charged, but we have several others that are failing with one of the two nondescript messages above. We haven’t had any failed orders since last year, so I’m assuming this is a recent plugin issue if others are having this problem as well.