vividvioletww

Hi @m155y5

Unfortunately I didn’t see this message until too late and got my hosting company to wipe everything so I can start again! But thank you so much for replying I will keep this in case I have the same problem.

Thank you

Hi
How would I get the links from my Focus section widgets (to a separate website page) open in a separate window?
I am a real novice – so is there an easy way?
Thanks

I have upgraded! And found all the additional features really easy to use. PLUS the support is absolutely great. They respond quickly and for a novice like me, been extremely helpful. I’ll be using more of their themes in the future.

Hi

Gosh, its all getting rather complicated for me.
But … I’m learning (trying)!
Using your link my website twice:

FIRST Tested on IPAD and said it was run from Amsterdam = Performance is 88/100, Requests 116, Load 2.83s, Page Size 2.4Mb
Your website is faster than 57% of all tested websites

I don’t really understand the Waterfall page – is there anything I should identify from that as being the problem – I have an image of 407.5Kb that seems to take a long time to upload?
On Recommendation, Page Speed is 57% for ‘Remove query strings from static resources’ and 75% on ‘Serve static content from a cookieless domain’ all others are over 83%
Page Analysis show 2xx Success = 114 and 3xx Redirecting = 1

SECOND Tested on Mac and said it was run from New York = Performance is 88/100, Requests 117, Load 7.62, Page Size 2.4Mb
Your website is slower than 80% of all tested websites

The biggest difference between both results that I can see is that on the iPad test in Waterfall the first element https://www.vividviolet.co.uk is identified as a ‘html document’ was 10.3kb and took less than 0.5sec to upload. On my Mac test this is ‘redirected’, 0kb and took nearly 5sec to upload.

Sorry for being so dumb and asking so many questions, feeling out of my depth, but I guess there is something important to learn from all this and I hope you can help me further.

I will come back on the reinstall query later (if that’s OK).

Thank you

Wendy

Hi Digico Paris

I disabled all plugins and reactived all seemed OK – still very slow
Changed theme to 20/15 and all viewed OK – still very slow
But I am no longer getting the white screen.
I was just putting in standard text in the Widget – no code! Just updating the About section on the website.

Now getting obsessed by Google Page Insights currently at Mobile 59/100 and Desktop 63/100!
It says I should fix Enable Compression (but I run WP Smush) and – so I am wondering if this has anything to the original problem. Should I re-install WordPress – my site is very simple and I can’t understand why so many problems.

I have just installed WP Minify Fix plugin. Should I try any other plugins?

If I was to do a complete reinstall of WordPress, the database I presume would still hold all my blog posts? I would just need to copy back in the text to the Customise sections on the Theme?

I really appreciate your help – thank you

Wendy

Thank you for all your comments. My hosting provider said this:

This issue was caused by the fact that one or more processes/scripts on your website were running longer than 2 minutes.
The script in cause is contained by the file:
index.php in /home/cluster-sites/1/v/vividviolet.co.uk/public_html
To ensure the stability of the platform if a process/script on your website runs longer than 2 minutes, the hosting package in question is suspended.

As I am a novice and just use the most basic of WordPress widgets and functions I have no idea how, by adding text to a widget, this would have happened.

Any ideas?

Thanks

Hi, I actually changed my theme because Stained Glass super frustrated me. I now use Matheson and it just seemed easier to link pages to the menu bar. The look is similar to Stained Glass and as I only wanted a simple website is OK. Sorry not to have been more help.