vogeldesign

No Wes. They aren’t resolved. Again. Spend less time worrying about your problems with my feedback and work on your product instead< . Not fixed. Not even close.

I’m done with this.

– The line break after the image gallery has been resolved and the listing title sits above the map where it should regardless of the number of images in the gallery. The image gallery, however, is still exhibiting some incredibly unwanted behaviour.

-It will only display as many thumbs as will fit in the height dimension of the featured image.

-There is also a “flickering” when you roll over an image with a different aspect ratio or orientation.

– The entire thumbnail gallery acts very poorly with images moving, popping, flickering, jumping.

-Bottom images are being cut off. There are, in fact, 24 photos in this particular gallery yet we only see 12 of them in their entirety and only four more in their truncated state.

Sure thing, Wes. I’ll do more of your job so that you don’t have to.

I’ll write out a point-form list so you can ignore it, like the last few emails and voicemails sent.

No, Wes. The issue has not been resolved. Not in the least. This is exactly the problem, Wes.

Stating facts is not belittling. You avoided our calls for weeks, so I decided to call from a different phone number (30 seconds after my last call) and you answered.

Your poor customer support and poor product are what impede your customer service, not phone calls that hurt your feelings.

If you sell a product, online or otherwise, you and your company practices are subject to reviews and feedback. You endure this because your product is substandard. Just read your reviews and ask whether the product is fine and customers are angry for no reason or is your product severely flawed and your customer service is terrible.

Spend less time in these forums and fix your product.