voltac

Yeah of course, the theme is called ‘Healsoul’ – No it’s not a free theme.

https://themeforest.net/item/healsoul-medical-and-healthcare-service-wordpress-theme/23022324

Thank you.

Hello

I’ve deactivated the theme and plugins, and the content restriction has reappeared. I’ve then reactivated the plugins and the content restriction options has stayed. BUT… I’ve reactived the theme we are using and it’s gone again. So it’s a theme issue.

Do I need to get in touch with the developer of the theme? How do we get this plugin to work with the theme?

Thanks.

Hello,

thank you for your reply, screenshots as requested below:

1 – Plugins – https://i.postimg.cc/d0qvz9M1/temp-Imagenv-DA2-O.avif

2 – WP Bakery editor – https://i.postimg.cc/rzX2g1Cq/temp-Imageu-QX7-FH.avif

2 – Classic mode editor – https://i.postimg.cc/1z5XpS3J/temp-Imagefz-Gxw-J.avif

3 – Screen options for the page I want to edit – https://i.postimg.cc/7Pg4Ycx6/temp-Images-Fzo-AG.avif

We have other websites using this plugin with no issues, so not sure why this one is causing the ‘content restrictions’ option not to appear.

Thanks for taking a look.

Volta.