vsacad

@threadi

I already tried this suggestion. Renamed “Plugins” and “mu-Plugins” folder and then tried to login. But got the same error:

Sorry, you are not allowed to access this page.

@macmanx

No sir. I did it exactly you suggested. The screenshots are as under. But I cannot login directly using https://rltsc.edu.in/wp-admin/ or https://rltsc.edu.in/wp-login.php but I can login directly using the link https://rltsc.edu.in/wp-admin/upload.php or https://rltsc.edu.in/wp-admin/edit.php with my login credentials.

Extraction Result: https://prnt.sc/VW8uwzpDUVTn

Login Screenshot: https://prnt.sc/JggyfpPttKD-

Error screenshot: https://prnt.sc/5nNWZvfzdMJK

Screenshot after login: https://prnt.sc/kDMw4wV59SKY

• This reply was modified 11 months, 1 week ago by vsacad.

@macmanx

Ok. I am now restoring all files and folders of latest WP 6.4.2, except the wp-content folder.

Screenshot: https://prnt.sc/0We_b71fJsYX

@macmanx

No sir, in /wp-admin/ directory there is no .htaccess file.

@macmanx

This is the content of my .htaccess, as follows:

# php -- BEGIN cPanel-generated handler, do not edit
# Set the “ea-php82” package as the default “PHP” programming language.
<IfModule mime_module>
  AddHandler application/x-httpd-ea-php82___lsphp .php .php8 .phtml
</IfModule>
# php -- END cPanel-generated handler, do not edit

# BEGIN WordPress
# The directives (lines) between "BEGIN WordPress" and "END WordPress" are
# dynamically generated, and should only be modified via WordPress filters.
# Any changes to the directives between these markers will be overwritten.
<IfModule mod_expires.c>
	ExpiresActive On
	ExpiresByType image/jpg "access plus 1 year"
	ExpiresByType image/jpeg "access plus 1 year"
	ExpiresByType image/gif "access plus 1 year"
	ExpiresByType image/png "access plus 1 year"
	ExpiresByType text/css "access plus 1 month"
	ExpiresByType application/pdf "access plus 1 month"
	ExpiresByType text/javascript "access plus 1 month"
	ExpiresByType text/html "access plus 2 hours"
	ExpiresByType image/x-icon "access plus 1 year"
	ExpiresDefault "access plus 6 hours"
</IfModule>
Options -Indexes
<IfModule mod_headers.c>
	Header set X-Endurance-Cache-Level "2"
	Header set X-nginx-cache "WordPress"
</IfModule>
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress

• This reply was modified 11 months, 1 week ago by vsacad.

@macmanx

Yes sir, I can view the content of my .htaccess file as I have access to the C-Panel.

May I share the content of the file here?

Please reply.

@macmanx

Yes sir!

I did it as per your instructions. But the entry that you suggested for capabilities is already there:

Please see this screenshot: https://prnt.sc/XbZpxTMLUDvg

And I retyped it like this: a:1:{s:13:”administrator”;b:1;} and also tried to copy paste it there.

But I am getting the same error:

Sorry, you are not allowed to access this page.

@jerrymayalor555

Thank you so much for such a detailed suggestions. I really appreciate your efforts.

I tried each and every step you suggested, without any luck.

Since I have access to the C-Panel of this website, I tried 0755 for all folders, 0644 for all files, checked the error log (with no doubtful entry), updated to latest php version, tried to restore previous backup.

Only I did not change the prefix of database, as I could not understand how to do it in phpMyAdmin.

There is one more thing that I just found.

When I click on my username in Users page, as shown in this screenshot ( https://prnt.sc/J18R6CIRkrFX ) then also I get the error –

Sorry, you are not allowed to access this page.

But you can see in the screenshot that I am the ROOT administrator of this website.

I’m really confused. Don’t understand how to rectify this problem.

@contentiskey

I referred the article about WP Backup.

But that is irrelevant to my problem mentioned above.

I have already backed up my website.

Please guide about my problem of logging in into my dashboard.

@abs321

The answer is same as already given by @kartikgoswami.

I deleted the added files in a page and then added them again.

Now it worked. Thanks.

@alanfuller

Thank you so much. It worked.

I am using the plugin of “Comment Reply Email Notification” by Arno Welzel and in it there is an options of showing or hiding GDPR and Privacy Policy with checkboxes. I unchecked them all.

Then I unchecked the checkbox in Settings>Discussion. But it wasn’t working at first.

Then I purged all Cache and what a magic! The check box of cookies consent and privacy policy vanished in thin air.

Thank you so much for your quick response and support.

@bizanimesh

I tried deactivating plugins one by one and found that the plugin REALLY SIMPLE SSL is modifying the .htaccess file.

I deactivated the plugin and presto! everything is rolling now.

Thank you so much for the support and thanks again for the quick reply.

WordPress team is really knowledgeable and supportive…!

@kartikgoswami

Ok. I was ignorant about the duplicate page SEO issue.

Thank you so much for your quick reply and perfect guidance…!

• This reply was modified 1 year, 2 months ago by vsacad.

@abletec

Ok sir. I will try it and will report. Thanks.