vulcanizer

Thank you for your help; I really appreciate it. I installed the WP Mail SMTP plugin and connected it to Google. I tried the ‘RESEND NOTIFICATION EMAIL’ button for a form whose email had failed before. It successfully sent the email; however, shortly after the email was received, Google sent an ‘There was an error and your email couldn’t be delivered’ email from [email protected] for some reason. I also tried a form that we successfully received before, and we didn’t receive error emails for the forms that always worked before.

Thanks again and have a great week ahead…

Hello Nebu,

Here’s the screenshot of the logs. We failed to receive notification emails from a couple of more submissions. When I try ‘RESEND NOTIFICATION EMAIL’ button, it still fails to email, but it shows in WP Mail Log.

Any ideas how we can find out what the problem is? Thanks again

Hello Nebu,

Thank you for your assistance. I’ve just added the plugin. We received a form from Germany without an issue yesterday, so the issue is probably not location-related. I will keep you posted here providing the log details next time we run into an email notification issue again.

Thank you for your help and have a great weekend!