Valerio Vaz

Would love to see R2 support also!

A little bit more information, the site is a multidev, it works on a staging with a different server configuration, but on production it’s not working

Hi @thinkp

Have you checked the webAPI option in MailPoet > Settings > Send WIth… ?

You need to check that so you can send with SendGrid.

Cheers

Hi @datacate

You need to deactivate WP-Control so that MailPoet’s cron run smoothly.
If you setup a cron job in your cPanel you can see if the cron runs by adding an email to get a report.

Please, make sure you run the cron job at the same sending frequency. So if you want to send emails every 15 minutes, you need to run the cron onyour server every 15 minutes as well.

Hi Kazryll,

If you’re experiencing duplicated newsletters, you’ll need to create a cron job in your server and uncheck the MailPoet’s cron like that KB article already shared.

Here’s a guide to create a cron job in your server: https://support.mailpoet.com/knowledgebase/configure-cron-job/

Hi John,

500 emails per batch is a very high number, and probably your PHP max_execution_time can’t handle that much.

Batch emails are different than hosting email / hour limits.

Can I suggest you try this settings?
1) Set the sending frequency to 50 emails / 10 minutes
2) create a cron job in your server to be executed every 10 minutes by following this guide: https://support.mailpoet.com/knowledgebase/configure-cron-job/

Can you post a link to one of your newsletters?

This way I can see the what source code is generated for those images.
Also, if you upload an image to your newsletter, the image is correctly displayed?

Hi @zaydb

Please check your email, I’ve just sent you a reply ??
I can see that your issue is fixed now. If you have any problems, you know how to reach out.

Cheers

@sleepyday If you have tried to add those rules to your .htaccess and you were unsuccessful, the last option possible is to ask your host to update their mod_security rules. That is using a very old CVE rule, and if you’re on the latest MailPoet version (you should) 2.6.16 you’re not affected by this.

But please try it first by adding this to your .htaccess:

<IfModule mod_security.c>
SecFilterEngine Off
SecFilterScanPOST Off
</IfModule>

or

<IfModule mod_security.c>
SecRuleEngine Off
SecFilterInheritance Off
SecFilterEngine Off
SecFilterScanPOST Off
SecRuleRemoveById 300015 3000016 3000017
</IfModule>

Souce: https://support.mailpoet.com/error-403-on-admin-ajax-php/

As you can see, your server’s IP is blacklisted, so your newsletters will go directly to SPAM.

You’ll need to start using an external SMTP provider like SendGrid.
We HIGHLY recommend SendGrid because we have support for their API. This means that even if the SMTP ports are blocked on your server, you’ll still be able to send emails with MailPoet

https://sendgrid.com/partner/wordpress

Hi @mauryg and @craniosedona

@craniosedona
I suggest you read this article – https://support.mailpoet.com/knowledgebase/images-dont-display-after-install-solution/

@mauryg can you see if in your .htaccess you’re blocking hotlinking images in your website?
Something like this:
RewriteCond %{HTTP_REFERER} !^$
RewriteCond %{HTTP_REFERER} !^https://(www\.)?mydomain\.com [NC]
RewriteRule \.(gif|jpe?g|js|css)$ – [F,NC,L]

Hello,

You should read the CVE-2014-3907 link in: https://www.cvedetails.com/cve/CVE-2014-3907/
So, if you have the latest version of MailPoet installed (you should!) you don’t need to worry.
This relates to 2.6.11 (almost a year ago), we’re now on 2.6.16
The problem here is that your mod_security shouldn’t trigger any warning.
We suggest that you ask your host to update the mod_security lists because they’re outdated.

Hello

No, we don’t store your newsletters. You use your own server to send them. There’s nothing saved in any servers beside yours.

Hi! It’s possible to disable tracking links and stats on MailPoet, but it’s not an easy task. For further assistance, please get in touch with us on support.mailpoet.com

Thanks for the update!