vyermal

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  • Thread Starter vyermal

    (@vyermal)

    I tried to submit the support file from Slack for WooCommerce via the link you provided, but again it is a PHP file, and PHP files are not accepted for that form.

    I just submitted a contact form with our system report, the ticket ID is 75298.

    Thread Starter vyermal

    (@vyermal)

    Here’s the response from the WooCommerce for Slack support team – they sent me a PHP file but I can’t upload it here:

    I’d like to clarify that the Slack for WooCommerce plugin has been using the $order->get_order_number() function from the start, so their suggestion to use this function is already implemented in our plugin. Unfortunately, this is not the cause of the issue you’re experiencing.

    I recommend contacting the Sequential Order Number plugin support again and let them know that our plugin is already using $order->get_order_number() as part of the integration.

    For reference, I’ve attached the relevant file and code from our plugin to show that we are already utilizing?$order->get_order_number()?in the current implementation.

    Thread Starter vyermal

    (@vyermal)

    Hi, Slack for WooCommerce support said that that is not a built in option.

    “By default, WooCommerce uses the Order ID as the Order Number. Our Slack plugin is structured around this default behavior, meaning it works under the assumption that the Order ID is the same as the Order Number.”

    Can the Sequential Order Number plugin update the order ID?

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