waliasumitra

@sterndata @corrinarusso Now hosting server replied with this
“We have tried to restore with you another database but there is no luck kindly upload the working database will resolve your issue.”

Now I need to reinstall everything?

@sterndata Thanks for your help. I contacted with my host provider and they said first they need to look database else i will recreate. For recreate should i create account userid with old id that i used in past?

@sterndata really ?? I have wp_config file but thats not backup i think.

I have The name of the database for WordPress */
define(‘DB_NAME’, ‘freetria_royalbike’);

/** MySQL database username */
define(‘DB_USER’, ‘xxxx’);

Password

/** MySQL hostname */
define(‘DB_HOST’, ‘localhost’);

Is that help?

Second query is why my username password and email not working on www.ads-software.com?

See I am not tech expert like you so asking you lots of questions sorry for that

• This reply was modified 4 years, 6 months ago by Steven Stern (sterndata).

@sterndata and @corrinarusso I see only sample post and privacy check https://prnt.sc/ser7fg

• This reply was modified 4 years, 6 months ago by waliasumitra.

@sterndata i didnt find anything. Please check screenshot https://prnt.sc/seqsh5 Also why my username and password and email address not working on wordpress

Sorry @sterndata posting url but can you please help why my site not open

Hi corrinarusso,

I tried by reset with username and with email address both not work.