WCBoost

Hello,

Thank you for reaching out and reporting the issue with WCBoost Wishlist and SG Optimizer.

The core issue stems from how SG Optimizer handles cookies differently from most other caching plugins. When SG Optimizer detects any cookies on a page, it chooses not to cache that page at all. This is an unusually strict approach, since cookies are actually a fundamental part of how modern websites work – they power many things from login sessions to shopping carts.

Most caching plugins offer more control over cookie handling. You can specify which cookies should prevent caching and which shouldn’t.

The reason WCBoost Wishlist uses a cookie is for performance optimization. Storing the wishlist data in a cookie allows us to avoid loading the wishlist contents on every single page load. This is actually the same approach that WooCommerce uses for shopping carts.

We are actively investigating ways to make our plugin work better with SG Optimizer. However, in the meantime, I would strongly recommend switching to a caching plugin that offers more flexible cookie handling. WP Rocket, W3 Total Cache, or LiteSpeed Cache would all be excellent alternatives. These plugins generally provide options to exclude specific cookies from the caching process, allowing your wishlist to function correctly while still enabling page caching.

If your caching plugin has a cookie exclusion setting, please add wcboost_wishlist_hash to the excluded cookies list – this will ensure your wishlist works properly while still allowing page caching for better performance.

• This reply was modified 1 month, 3 weeks ago by WCBoost.

Hello,

I just wanted to let you know that I’ll be closing this ticket since we haven’t had any activity in the last 30 days. If you still need help or if the issue comes up again, please don’t hesitate to reopen a ticket.

Hello,

Thank you for your feedback. This could be a CSS conflict with your installed theme. Could you share an example URL where this issue occurs? This would help me test the behavior and provide specific guidance for resolving the conflict.

Thank you for your interest in using wishlist data for your marketing efforts. Currently, the free version of WCBoost – Wishlist does not include built-in analytics or data export features for wishlists.

While the wishlist data is stored in your website’s database, it is in a raw format that’s not easily accessible or analyzable without further processing.

We’re excited to announce that comprehensive wishlist data analytics and export functionality will be available in the upcoming Pro version of WCBoost – Wishlist. The Pro version will make it much easier to leverage your wishlist data for targeted promotions and personalized recommendations, as mentioned on our main plugin page.

In the meantime, the Pro version is currently under active development. If you have any other questions, please don’t hesitate to ask.

Hello,

We haven’t received a response from you on this support topic for over a month. As a result, we’ll be closing this thread and marking it as resolved.

Please note that you’re welcome to open a new topic if you have any further questions or need additional assistance with WCBoost – Products Compare.

Thank you for your support!

Hello,

Yes, our plugin is fully compatible with the latest versions of both WordPress and WooCommerce. We actively maintain the plugin to ensure ongoing compatibility.

Additionally, we’re currently working on a new update that we plan to release within the next few weeks. This update will further enhance the plugin’s features and performance.

Is there anything specific you’re looking for in the upcoming update? Or do you need any assistance with the current version of the plugin? We’re here to help, so please don’t hesitate to reach out if you have any questions or concerns.

Hello Michel,

Thank your for your feedback. There might be a conflict between our plugin and your theme. To help diagnose the issue further, could you share your website address? This will allow us to test and provide you with the best possible assistance.

Hello,

We have recently released a new version of the Wishlist plugin, which includes several improvements and fixes. One of the key updates is a solution to the issue you mentioned regarding the AJAX calls.

In the latest version, the AJAX request (/?wc-ajax=get_wishlist_fragments) has been optimized to only trigger one time for the first visit.

Please update to the latest version of our plugin and let us know if this resolves the issue for you. If you encounter any further problems or need additional assistance, please feel free to reach out.

Thank you for your patience and support.

Hello,

We’re sorry for the late reply.

After reviewing your website, it looks like there may be a conflict with your current theme. To verify this, please try switching to another theme (such as Storefront) and see if the problem persists.

If the issue does not occur with other themes, it indicates that your current theme may have a compatibility issue with our plugin. In this case, you might want to contact the theme developer for further assistance or consider using a different theme.

Please let us know the outcome, and if the problem continues even with other themes, we will further investigate the issue.

Thank you for your patience and support.

Hello,

Thank you for your feedback. We have recently released a new version that includes several improvements and fixes, including the issue you mentioned. Please try installing the latest version of the plugin, and it should resolve the fatal error problem.

If you have any questions or need assistance, feel free to reach out to us. We are here to help!

Hello,

Thank you for your feedback. Could you please share with us your website address? So we can take a look and see if there are any conflict with the theme, or other plugins.

Thank you

Hello @matrixboy,

We’ve just updated the plugin and resolved the issue with WPML. Please update your plugin to ensure the best compatibility for your website.

Thank you for your supporting!

Thanks for your feedback. We apologize for any misunderstanding caused by our previous response. We understand that your concerns are important and we would like to address them in a helpful and respectful manner. Our intention was to compare the functionality and potential impact on loading speed of that plugin and WCBoost – Wishlist.

At the moment, we’re working on a new update for WCBoost – Wishlist that will focus on reducing unnecessary AJAX requests and improving overall performance.

In the meantime, please don’t hesitate to reach out if you have any further questions or suggestions. We’re always happy to hear from you!

Thank you!

Thanks for sharing the plugin! We checked it out. Our developer has tested this plugin and it indeed send AJAX request too, as you can see in this screenshot: https://prnt.sc/zuN0BoOEcrnk

Additionally, we noticed this plugin seems to queue its AJAX request to run at the very end. This can actually delay the full page load compared to our approach, which prioritizes the wishlist request earlier on. Here are some screenshots:

https://prnt.sc/sTNNE1zJTrSF
https://prnt.sc/uFDemXh3jCUo

In our testing, there are other things from this plugin that may affect website grade too: it loads more resources, no accessibility fallback, etc.

However, this plugin also offer interesting features too. We’ll consider these insights for potential future updates to balance functionality, user experience, and loading speed.

Thank you!

Hi,

Thanks for clarifying your question. The current AJAX calls are indeed necessary to ensure the various components of the wishlist plugin reflect the most up-to-date information for your users. This includes keeping elements like the wishlist button state, wishlist counter, etc.

We’d be grateful if you could share the link to the plugin you mentioned. This would be a valuable reference for us in exploring potential improvements for future updates of WCBoost – Wishlist.

Thank you