Maybe I was doing something wrong?
It would not let me re-activate it when I changed the email setting as you described?
I will wait until you figure out how to cc the admin also. Let me know when that is ready. Thanks for all you help.
$agent_email = ‘[email protected]’; — I am confused since I am not that techie.
Should be be exactly as you wrote it above with the quotes ‘ or the actual email of the admin with or without the ‘ (quotes) ?