weareqed

dear @d0153

you’ve got the issue and I’ve given the user a workaround.

what you should be paying attention to is A) your plugin, which you are charging $150a year for, isn’t working – apologise for that. & B) Just say thank you, for me doing your job for you.

The company culture at TEC is that we’re sorry doesn’t exist. It would go a long way with your long suffering users.

Hey @abzlevelup

this is what I’m talking about: fb group

can’t see any TEC presence

Hi,

where to start.

You want to reassure me my concerns aren’t being ignored – So why in your support fb group do you do exactly that? Why haven’t you put on your social media channels that you know about the issue? The answer is, because you aren’t proactive in addressing issues.

I had a copy of the plus version of your plugin and binned it because it didn’t play well with iphones. Quite an integral requirement, don’t you think, for a booking plugin? And if you go through this forum and your FB support group I’m not alone.

You aren’t alone it not giving a toss about users(an issue which causes critical errors on our websites should be more than just “on our radar”), jeez Matt Mullenweg doesn’t care, so why should you?

The absolute irony of this, is my client’s customers commented on your plugin and how wonderful the ui/ux was.

Hi @merlynhern,

I had this issue with TPC on a client’s website, the issue was the Events Tickets Plus plugin, if you deactivate it (not delete) you should retain an element of that plugin but the IOS issue will be resolved.

I’ve asked repeatedly in various channels but TPC arent interested in addressing it. Giving some serious thought to forking the plugin and making it freely available

Hi, I deleted the modal & your product. I couldnt get it to work so found an alternative.