wearesaintly

I love this plugin. I appreciate you offering it and for your help!??

I believe my cron job is working like it should because I am receiving the daily email sequence just fine to my email address. I have received over 300 emails from the sequence this past year. Another subscriber has received over 70 emails and it shows in the raw log that it was sent as recent as yesterday to both of us.

I am using 0*/6*** for my cron job.
And, it still sends me the same email twice in one day sometimes.

However, some subscribers like my husband, have only received 1 email or 3 emails and it doesn’t send anymore to them.

Would you recommend I uninstall and reinstall the plugin again?

Would I lose all of my emails that I have in the sequence if I did this?

Is there anything else I could try?

I deleted my husband’s email and manually subscribed him but he still only received the first email and nothing else while I continued to receive the correct email for the day to my email at address.

The other issue I am seeing is that I have “active” subscribers that were only sent 1 email even though they subscribed months ago.

Why is this plugin so unreliable? How can I fix it?

There has to be an explanation or way to fix this.

What else can we do?

I do not mind giving you my login details. Do you mind taking a closer look?

Thanks

I completely agree with you. That is why I’m very confused. I tried to resubscribe him and again he received the initial welcome email. However, I don’t know if he will receive anything else like when he subscribed the first time.

I did update the plugin. Is there anything else that you would recommend?

I also checked his spam folder and nothing showed up.
He uses a gmail email. I use one from my hosting site.

No. No emails are being sent to my husband at all. Only the initial welcome email that I have set for “0” so that it sends automatically after they subscribe. After that, my campaign is supposed to send them emails for a certain date but the plugin never sends him those emails.

However, I receive them and another one of my subscribers receives them too.

Thank so much for your quick reply!
I checked the raw email log and all status shows “OK”.

I can see the “Welcome” email sent to my husband a few days ago.

Then, I can see the following days email that was sent to myself as well as another subscriber that I have but nothing was sent to my husband on that next day.

Same thing for yesterday. I received the correct email along with my other subscriber but my husband still received nothing.

So, I have no errors and it seems that my cron job is working. The emails were not sent and he did not unsubscribe.

What else do you think could be wrong with it?

I am also having an issue with this. I have emails scheduled to go out on specific days. I have subscribed to my own list and it works well. I receive the correct email on the correct date through smtp and a cron job.

However, my husband just subscribed to my list and was sent the first email that I have scheduled to be sent right when they subscribe. But, that was the only email he was ever sent. He never received the next email for the next day.

Why is this?