Weather Atlas

Hello again,

Hmmm…. then it seems the problem is on your website,
perhaps some interference with another widget?
Maybe you can disable other widgets for a second – just to test this possibility?

It’s not a problem for us if you use another widget, but we’d like to help you fix this issue anyway.

Hello teleguy53,

Thanks for using our widget, and for the detailed report on your issue.

We’ve checked, and our service runs fine,
but as a precaution – let’s test if there’s an issue with the specific location.

Can you please run two tests:
1) place shortcode in a text on the home page
[shortcode-weather-atlas city_selector=2372139]

2) change city to default in location dropdown (New York ~ New York, USA)

(and then we’ll see if the widget shows up in either cases)

Ok.
No hay problema.

Hi crelma,

1) Spanish translation has been fixed.
Thanks for notifying us.

2) There’s a jquery error on your page, preventing the weather widget to function properly. The weather info is OK, but the option for changing a weather location is not working.

3) Since you’ve used widget’s transparency option, we’re thinking of placing a link to your site as one of a live demos (if you fix the js error and not use added icons /includes/icon/ ).

Only one question: The link you have sent us – is it only for developing or it will remain as a permanent link?

• This reply was modified 7 years, 6 months ago by Weather Atlas.

OK,
at the moment we’re under DDoS attack, so there’s a temporary problem with a service, but it will be sorted shortly.
In the meantime, I’ll mark the issue as solved, but you can still post here or send us an email.
Thanks.

Hi, we still haven’t receive email from you.
I guess the issue has been solved.

Hi eifert,

thanks for the kind words.

* and now a special thank you song

Unfortunately, the issue was on our side, but we’ve managed to fix it quickly. Most importantly, now everything works fine.

Hi cradcliffe,

thanks for the thorough review.

Unfortunately, the issue was on our side ??
But we’ve fixed it quickly ??

A custom photo as a background has “made way to the suggestion box”.

* and now a thank you song for your patience on resolving the problem:

Hello again,
the drop down issue should be sorted.

Can you please update the widget to latest version and try to select the city?
(as a user or in admin panel – both should work)

Hello again,
the drop down issue should be sorted.

Can you please try to select the city?
(as a user or in admin panel – both should work)

Hello again,
the drop down issue should be sorted.

Can you please try to select the city?
(as a user or in admin panel – both should work)

No problem, we just have to take a peek…
It’s probably just a css issue.

Can you send us the link to [email protected] ?

Hi,
that seems to be the problem, as browsers are blocking receiving JSONP from HTTP for HTTPS sites.

We’re working on sorting this issue in a matter of days by migrating to HTTPS.
(you don’t have to do anything on your side)