webcraftic
Forum Replies Created
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Hi,
Does this happen from snippet editing page or when you click the start button on a page with a list of all snippets?
Best regards, Alex
Hi, there
I am sorry this happened to you.
Could you send a backup of your site so that I can check it on the local server?
Support form (better send link to google drive or dropbox):
https://woody-ad-snippets.webcraftic.com/other-question-support/I promise to fix this problem today or tomorrow.
Thank you for taking the time to report an error!
Best regards, Alex
- This reply was modified 6 years, 1 month ago by webcraftic.
Hi,
The bug is fixed in new version of the plugin. Please upgrade to version 2.1.9!
Best regards, Alex
Hi,
The bug is fixed in the new version of the plugin. Please upgrade to version 2.1.9!
Best regards, Alex
Hi,
Yes, this bug creates a headache for some users.
I have not yet been able to determine why the plugin options are not saved. This may be due to object caching. Maybe I can fix it tomorrow by releasing a global update.
If you can provide access to the admin panel or test site, or send a backup of the site, this would speed up the solution of the problem. I have not managed to do this on my server yet.
I will link this topic with a similar problem in our second forum:
https://forum.webcraftic.com/threads/original-snippets-wont-stay-deleted.105/Best regards, Alex
Bug fixed in new version of plugin 2.1.7, please update!
Best regards, Alex
Bug fixed in new version of plugin 2.1.7, please update!
Best regards, Alex
Bug fixed in new version of plugin 2.1.7, please update!
Best regards, Alex
Hi,
Thanks for detailed bug report! I started to fix the problem. You can rollback to old version while I fix the problem.
https://downloads.www.ads-software.com/plugin/insert-php.2.0.6.zip
Best regards, Alex
Hi,
You don’t need to delete Clearfy, please read these instructions:
https://clearfy.pro/docs/how-to-access-the-wordpress-admin-panel-if-you-don-t-remember-its-new-url/Best regards, Alex
Thanks for the detailed bug report!
Bug fixed in new version 2.1.4. You need to update the plugin and re-activate your favorite snippet.
Best regards, Alex
Thank you for taking the time to find the cause of bug!
Perhaps you could change the link to about page. Can you send the archive with the plugin to us in the mail, so I tested it and fixed bug in new releases?
https://woody-ad-snippets.webcraftic.com/other-question-support/
Best regards, Alex
I analyzed the user code @jeremywj, thank him very much for help! The bug is in do_shortcode, our plugin seems to be trying to process the shortcode, which is why it creates syntax problems. This will be fixed in the next release.
Best regards, Alex
Please open the developer console on the page with the Gutenberg block and try to save. Here is the instruction how to open the developer console:
https://clearfy.pro/docs/how-to-open-the-developer-console-in-the-most-popular-browsers/Take a screenshot of the errors, they are highlighted in red or make a video that you see in developer console. This information will help me learn more about the problem.
Best regards, Alex
Hi,
Red error notification, can you solve the problem with Javascript and then repeat your actions with the block from Woody snippets?
Best regards, Alex