webdesignkilkenny

Hi guys,

We tested it this morning on another couple of websites and it’s working fine – you can close this ticket now.

Thanks,

Hi guys,

You can save the option now but the backup file is not being attached, see https://ibb.co/C8FpLsh

Eoin

Thank you.

Eoin

Hi guys,

It’s not a plugin conflict and we are seeing the same problem on many sites – not just one. See the video below for details…

Thanks

Eoin

Hi Pepe,

The filter added in the theme’s functions.php is covered as Use Case 7 in your support documentation?

We don’t use Yoast SEO.

Regards,

Eoin

Hi Pepe,

The 1st thing we did was to add the following to theme’s functions.php…

add_filter(‘woocommerce_gla_attribute_mapping_sources_custom_attributes’,function( $values ) {return array_merge( $values, [‘sp_wc_barcode_field’]);});

Then we mapped this field to the GTIN in the plugin – see https://snipboard.io/ncH0u1.jpg

Using the plugin’s test page we deleted all products from the merchant center, waited a few minutes then resynced the products (to the merchant center)

On viewing products in the merchant center we noticed that while the GTIN field was correctly set for simple products the GTIN field for variable products was emply – see https://snipboard.io/68B9G5.jpg

Thanks

Eoin

• This reply was modified 12 months ago by webdesignkilkenny.

Hi Iris,

I’m sorry – we sorted it out ourselves with CSS, should have let you know.

Regards,

Eoin

Hi,

Thanks for gettuing back to us.

We upgraded to the Pro version and the problem went away.

Cheers,

Eoin

Hi,

We have to setup a staging site to test further as we can’t switch themes on a live customer website.

I’ll keep you posted.

Regards,

Eoin

Hi,

That setting doesn’t change anything, still the same…

https://www.tctyres.com/jobs/

Regards,

Eoin

Hi Peter,

Not on WPEngine (20i in the UK) but a full removal and then a reinstall fixed it.

Thanks

Eoin

Hi Igor,

Did you not read my post…

“This is with Storefront and only Woocommerce enabled.”

Thank you

Eoin

Hi Juan,

We used the following CSS to hide the registration form…

.u-column2, .col-2 { display: none !important;}

.u-column1, .col-1 { width: 100% !important;}

Thanks for getting back to us.

Eoin

Hi Juan,

Unfortunately that CSS is also removing the login form as well as the registration form so the is nowhere for the affliates to login and access their dashboard.

Thanks

Eoin

Hi Maria,

Thanks for getting back to us – we’ve sent you an email with more information about this issue.

Thanks

Eoin