webdesinz

You are a star! Thank you. We will run a test purchase tomorrow.

thanks for your quick attention. the tab called Additional Configuration Options is the only one with a tick box for Send line item details to PayPal but it was already ticked, I never touched it. However I hit save settings, but as soon as I tried to navigate away, the pop up arrived again – saying your work is not saved. so something is still wrong.

the tab Advanced Credit/Debit Card Processing Settings tab is not enabled, not sure if that has anything to do with anything…I dont know what that one is for.

Here is the status report in case its helpful:

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thanks for your quick response. The whole site was broken, due to the business club theme being no longer updated by the authors. I made a copy of site on staging and am starting a rebuild with new theme.

I found the solution myself and am posting it here:
Go to customise >>header builder>> Design>> Unlink Margin values, and put minus the exact gap in pixels for bottom margin only, so it closes the gap. Before, I had not known to unlink the values, so editing in there, automatically put the same pixel values into all margins, top, bottom left and right, which totally corrupted the margins.
you can close this question. thanks

thank you! Cheers

G

Thanks for your advice,

Cheers

Gillian

Thank you very much for your prompt information. The catalogue plugin I already have configured will be sufficient, and I need more time to work out the alternatives and that might just be a paypal button that goes on a dedicated page I will create.

Thank you so much for your reply. Does that work in tandem with the elex plugin already configured? The customer will receive a purchase order, then when the product is finished being made, the customer will either pay for it over internet banking, or we offer a logged in page where they can pay their invoice, or we could just put a paypal box in the my account page, so they anyone can pay any amount they wish, so its not really a shopping cart we want at all

• This reply was modified 1 year, 1 month ago by webdesinz.

Bingo that worked immediately. All fixed now! Blessings!

thanks for your reply. You didnt notice I said I had only updated upsells, not the related too. Therefore your reply ignored my question. You said you understood I had updated my templates, (this is plural, meaning more than one template) but I hadnt, so just now I went in and updated the other obvious related.php and then viewed the status page, and it said that template overrides are now fine, nothing outdated anymore. So now all resolved.

Hi thank you, that is very awesome for providing such a quick comprehensive reply. I tried this theme: Shop WooCommerce Version: 1.0.3 by gradientthemes, and it immediately provided an add to cart button under the text. Exactly what we wanted, but didnt fix the mobile view and ability to pay.

We dont really care if add to cart stays on the product image but we want the add to cart button under the price too. Because it is fiendishly awkward to try and manipulate the image on a mobile to activate the tiny text.

As it happens after writing here, I looked at it again, and fixed it just an hour ago by deactivating more plugins, finding the culprit, purging cache, going incognito on a mobile, and it appears to have been: form maker, wp forms lite, wp spam-shield. So I have left them deactivated, and tested a few purchases using a mobile, with the Avada theme, and it worked fine, just as you have now found out. We will still contact Avada as we know the theme is faulty.
Many thanks for your help.

thanks Shameen. I did change to another theme and at least the add to cart buttons showed, on desktop only, on the categories. However on a mobile, the shop is completely broken, add to cart does not add to cart, nor will woocommerce let me add a person, so we can pay. So the form where you put your address for billing etc, half the fields get greyed out, making it impossible to fill in, so we cant make a test purchase. Also if we put in returning user, it brings up a critical error on the site.
I have disconnected 80% of the plugins but so far cannot fix this totally broken site. I really dont think Avada fixes broken woocommerce in so many critical areas. We havent yet renewed support licence, because we want to know if there is any point, since its a woo commerce error.

I got it working

• This reply was modified 1 year, 12 months ago by webdesinz.

thank you so much for your quick reply. I have removed the IPN as you suggested. Since doing that, though, my shipping has gone completely wrong, Prior to removing the ipn, my shipping rates assigned to cart correctly. I had set NZ zone shipping rate at $3 for one book item, but the shopping cart refuses to use this rate anymore, and jumps to a standard rate of $4, which is not correct, and not relevant to NZ 1 item. Please advise how to allow shipping rate that I have set up? Otherwise there is no point testing a purchase.

Please delete this topic as I have built another site for peterosplace.com thanks.