webdesinz

thanks can you please delete this post.

Can you please delete this post, thanks.

So now, after all this time of discourteous silence, you finally answer. Well thanks for your non existent customer service, considering its your theme broken but you dont care = I hope other people read this and beware of your negligence. You could at the very least have advised me you could do no more.

• This reply was modified 4 years, 3 months ago by webdesinz.
• This reply was modified 4 years, 3 months ago by webdesinz.

hey close this thread and start another one please, I am offended to receive cc copy of other peoples problems, its also a bit rich because you never helped or replied to me. I had to abandon your theme after many many hours of trying dozens of ways to try and make your theme work, without success.

Ok I have to give up on you. this is so unfair you have not replied. Your parallax is a broken theme. in the code for front-page.php, it is not calling on the theme options. it only calls to get home-template.php. and there is nothing in the home template. I have selected the home template in the home page option page type.
So now I have selected the latest enigma theme, instead of parallax, and immediately it loaded the theme options.

https://a.peterosplace.com/
Hi after a week, I am still waiting for weblizar response, are you still able to help me? You did say you would. So I had to try a fresh install way.

if you could view my https://a.peterosplace.com/ sub domain test site you will see a brand new wordpress install, and the latest parallax, but no home content. It is impossible to import my main pages to it, and display home customisations.

utilising the themes original demo home page, I manually inserted fresh home page content, it loaded and displayed live just fine. So your theme does work. But only works with the first wordpress demo home page.
As soon as I imported my xml file of pages etc content from main site, it brings over a new home page, home 2. I deleted the demo home page, renamed my imported home page to home (from home-2) but the theme or wordpress still couldn’t load the home customisations on the new home page anymore.
So this may be a simple thing you can advise on, how to fix the link.

I dont know how to go into the php backend somewhere, to force the wp or theme to recognise my new imported home page, and allow for my home page customisations to appear live.

If you don’t reply then I will be forced to go find another theme. Perhaps someone out there knows a nice free theme that has custom home sections similar to parallax theme? Many thanks. G

Ok i deleted everything and started again for the 3rd time. It seems that the theme will only allow the very first home page of word to embed as the theme customisation options for home page, and when ran a slider on that page, the slider showed up. But then I imported my pages from my main site to the new a.peterosplace.com, and selected my required home page and deleted the first demo, it lost the home page content again.
I also noticed that the home page of the site has no permalink edit options.
So when I imported my pages, it was of course named as home-2 but I could not change it to home except in the page title. Anyway, so doing that lost my content. Even by restoring the trashed home page, and selecting that again for the wordpress to land on, it made no difference, because the theme can no longer find the home page it wants. please give me a solution for the content to display. thanks.

ok I gave up trying to do clone or restoration so I started a brand new fresh wp install, in a new subfolder, with the latest parallax. https://a.peterosplace.com/ and am at the stage of creating a new slider in the customising section. but no matter what I do, I cannot activate the carousel slider for home page settings, nor change the home page to full width. I have ticked the box for Enable Slider on Homepage and I have tested out all of the settings for page type attributes within the home page. i.e. Full width, Home template, but none of them allow for home page content.
I am adding this all fresh in your latest parallax but no luck. Please give us a clue what is wrong. thanks

I tried to do the staging method again and uploaded 4 and companion but it still was broken, and I even tried to update to latest parallax too, but still not able to activate or deactivate plugins, nor would it bring back my home page content. I am sorry I do not know how to do the complex clone instructions shown at this linK https://www.siteground.com/tutorials/wordpress/move-copy/

Siteground helpdesk said, with the Staging tool, it would not be a good option to import a copy of the live website’s database to the staging copy, because the two websites are connected by a handful of Apache modules in order to mask the staging’s URL so that the application and the server will think it is domain.com, instead of the actual staging1.domain.com. So in this case, my advice would be to directly activate the theme on the staging copy if possible, since it would be an exact copy. Otherwise, I would suggest to follow those detailed steps on how to manually copy the website’s files and Database url:https://www.siteground.com/tutorials/wordpress/move-copy/ . Those steps would show you how to copy the website’s database and import it

Ok then the only way is their tutorial to copy, which should take me about 10 hours to do as I do not understand how to do it. I am now having a nervous breakdown

Sorry to be a nuisance but clarifying my above questions
I think you meant this:

I do another 2 backups again: 1 of the data files and 1 of the DB. And follow your instructions

I will stage a new clone again. Is that right? then import the DB first, then install your links to theme version 4 and then companion, and then import data files from the backup.
And then the final step as you said, can be done…I should be able to update to the final latest theme version then.
Just as long as the corrupted version 2 can be overwritten by the version 4, then that is the goal. Will that happen?

and dont forget that my main site is showing my home page content just fine on the front end display, but in the https://www.peterosplace.com/plugin-page/ I have lost all my plugins. So if I clone this site, am I not going to be importing the same errors which need to fix this before upgrading to version 4 of the theme?

Hi thanks again for responding. Very grateful. Just one thing before I do those instructions you suggest. So this is my understanding.
on the staging I create a brand new empty install of wordpress, and import the DB backup to it?
Where do I get a copy of the enigma parallax version 2.1.9? I am assuming I have to use a clean copy of 2 theme as mine is corrupted.
Or are you saying clone the whole main site again in a staging afresh?
I have downloaded the 4 theme and the companion, but want to start in the correct manner….thanks

This is weird. your themes Enigma and Enigma Parallax are both listed at wp.org. I thought I was in the right place to ask for help. I only suggested we buy the premium version of enigma to improve our chances of site not breaking the next time?
Help would be gratefully received. Forget about the premium theme for now.
What page of the staging server screenshot would be most helpful to you. It is quite clear the theme is causing the breakdown of whole site. Its what made all my plugins throw errors. I can tell you that there is no longer any options to deactivate plugins, the screen optons are blanked out. Dont exist. See my screenshot.So I cannot deactivate other plugins and just try to run the weblizar. https://www.peterosplace.com/wp-content/uploads/2020/10/stagingplugins.jpg
I could give you the logins if that would help?

Oh there was more error messages: I got a message from wordpress on my staging test site:

Error Details
=============
An error of type E_ERROR was caused in line 490 of the file /home/webdes08/staging/2/wp-content/themes/enigma-parallax/class-tgm-plugin-activation.php. Error message: Uncaught Error: Cannot unset string offsets in /home/webdes08/staging/2/wp-content/themes/enigma-parallax/class-tgm-plugin-activation.php:490
Stack trace:
#0 /home/webdes08/staging/2/wp-includes/class-wp-hook.php(289): TGM_Plugin_Activation->filter_plugin_action_links_activate(‘