weblex

Hello @judaguter

I think I fixed the problem. I have changed the webhook script and it seems the problem was in the line: $order = wc_get_order( $order_id ); After removing it, there are no more problems.

Thanks for the help and tips. You can now close the topic.

Hello @carolm29

Thank you for the answer.

I understood what the problem was. If the customer successfully pays in the bank, a webhook is sent information about order status. When the customer returns to the “Thank you”-page, order status will be changed again. That’s why there’s a double status change and double mail send.

Hello @carolm29

The problem is only with orders with “Processing” status. Orders with “Partially Paid” status are not duplicated and is perfectly fine.

Hello @anastas10s

I mean something like this: https://snipboard.io/1WckXZ.jpg.
Or this: https://snipboard.io/f3Lunl.jpg

I think the issue with double sending mails is related with this case. Why does WooCommerce confirm order twice?

Hello @omarfpg.

I am sure that the problem is not with this plugin, because in my test I use the same plugin and there are no problems, it means that all the mails come one at a time.

Yes, the common thing for everyone is that under order notifications, all notifications are double. Such a feeling that the client ordered twice, but actually paid only once.

Hello @shameemreza.

Thank you for reply!

There is link with WC fatal error log: https://paste.mozilla.org/BV74nm5e
And there is link with WP mail Logging plugin log: https://paste.mozilla.org/oD1KX5jG

As you can see, sometimes letters are sent one by one and sometimes two letters are sent with the same order number.

Hello @ckadenge

Thank you for quick reply!

There is link with information: https://gist.github.com/MarekWebleX/cf2b2ce824361f72241d0b7083e78db7

• This reply was modified 9 months ago by weblex.