webmasterhill

Hi dtynan

Tried the quick test you suggested – following the download link URL. This found the file OK and downloaded it.

I also linked a different download to a file in a folder at root level on the site. I was able to access the file once I’d adjusted the permissions but EBD still didn’t access it when form page loaded.

Similarly, I placed a file at root level on a non-WordPress site, put that full URL into DLM and again DLM found the file and downloaded it but the CF7 form part of EBD still returned 404.

I’ve raised the Apache config issue with my server admin to see if that can be dealt with.

I’m not sure if this will be the solution as the download fails even when the file is completely accessible on a separate webspace. Any further thoughts?

Regards

Hi dtynan

Just done the duplication and put the new id 472 into the shortcode. Also checked the text view for any HTML oddities. Nothing that I could see. I tried the page with that code and also with the <p> tags removed but still got the 404 error. There’s a screenshot of the code for the page at:

https://myhelpnetwork.filmdesign.org.uk/zz_screenshots/EBD-Shortcode-Screenshot.jpg

Cheers

Hi dtynan

Sorry about my late reply. Here’s the link to the screenshot of the CF7 form used for EBD.

https://myhelpnetwork.filmdesign.org.uk/zz_screenshots/CF7-Form-for-EBD-Screenshot.jpg

I picked up the response from the same form in straight CF7 on the page.

Hi

I have the same issue – you an see the 404 error on this page. (It’s a test site currently.)

https://myhelpnetwork.filmdesign.org.uk/education/interview-booking/free-download

The first form visible there is from short code – [contact-form-7 id=”188″].

Short code [email-download download_id=”407″ contact_form_id=”188”] generates the error (whether or not the CF7 code above is used).

I’ve been round the houses on this without resolution. The site is running WP 4.6.1. The error occurs even when plugins (apart from CF7, DM and EBF) are inactive.

While checking I did note on the M&S Consulting EBF page at –
https://www.mandsconsulting.com/vendor-solutions/products/wp-email-before-download
under the Usage tab at the top on the right hand column also shows the [contact-form-7 404 “Not Found”] error as if you have a form which should display but doesn’t.

Is this connected or a wider issue. Any help would be appreciated.

Regards

• This reply was modified 8 years, 5 months ago by webmasterhill. Reason: typo

I have the same issue. All videos at https://myhelpnetwork.net have the ‘invalid license key’ error. Despite acquiring and adding the API Key as advised.

Help would be appreciated.