webmasterpbtv

Thanks, I have sent them an email.

Thanks, I added that to the shortcode and refreshed my display. Nothing changed.

• This reply was modified 1 year, 4 months ago by webmasterpbtv.

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I think we have this resolved.

I believe the issue is that Woocommerce subscriptions was interfering with WoocommereMemberships.

Which creates a different issue. Let me know if I need to start a new thread.

Here is the new issue:

We have some customers who have purchased a “membership” in one of our courses. So, they have an account.

The same customer has NOT subscribed to the forum.

If they log into their account, and click on the Forum menu item (as an example), they have access to the Forum. We want to restrict their access unless they have “subscribed” to the forum.

Is there a way to do that?

Thanks.

Thanks, I will look into that.

Much appreciated.

Update: Deactivated all plugins. Cannot edit any pages built with Elementor. Defaults to Cornerstone which comes with X-Theme. How do I get Elementor as the default editor?

Thanks

Restored our system as it crashed, and still cannot edit any product information for any product.

We did not update to the latest Woocommerce for testing purposes, and this did not resolve the issue.

Found out the problem. We use Elementor and they have a pop-up element.

We had a video in the pop-up but it was never used. Never called by a page, just sitting in the background.

Unfortunately this pop-up loads all pop-ups whether used or not.

And once we deleted the sample video, the site works perfectly.

The issue is now resolved.

Thanks

Found out the problem. We use Elementor and they have a pop-up element.

We had a video in the pop-up but it was never used. Never called by a page, just sitting in the background.

Unfortunately this pop-up loads all pop-ups whether used or not.

And once we deleted the sample video, the site works perfectly.

The issue is now resolved.

Thanks

Thanks James, we do backups regularly. And thanks for the recommendation on the security measures. We have now implemented most of them.

However, we are still getting the original error as mentioned above, and still no way of stopping the ads/overlays.

Thanks for your recommendations. Anything we can do to remove/stop the ads from playing?

If you, or anyone gets a chance to listen to the video file on google drive, you can hear the problem we are having.

Thanks.

Send you an email with a video capture of what is happening.

Thanks

On your browser, do you have pop-ups or ads blocked?

It is playing on every browser when the ad or pop-up blockers are turned off.

And, we have no ads or pop-up ads on our site, except those being put on there by someone else.

Thanks,

Thanks, just sent you an email.

Thanks for the feedback.

We installed both the variation and the “additional” variation plugins.

All appears to be working great, except one issue.

After we add a product to the shopping cart, in the shopping cart, the place where the image is supposed to go is blank. i.e. can’t find image.

How would be resolve this?

Thanks,