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Hi John,
Thanks so much for your reply. I’m not sure how to check the code in my .htaccess file but I can ask Bluehost. I think you’re absolutely right!

Great question. When I deactivate all plugins except W3 Total Cache, I have the same problem again. So I guess the problem is just the W3 Total Cache plugin.

Thanks esmi. So I deactivated all the plugins and that resolved the problem. I re-activated every plugin and found the problem — W3 Total Cache.

I’m surprised because W3 Total Cache seems to be a really popular, legit plugin. Does that mean I can’t use the plugin anymore?

I’m using Pilcrow theme. Maybe this is a Bluehost rather than www.ads-software.com issue?

I’m not sure how to replicate the problem but here are 2 screenshots of the problem:

https://tinypic.com/view.php?pic=2i8w2o1&s=8#.U2AqD8cTF1N

https://tinypic.com/view.php?pic=314rsqs&s=8#.U2AqP8cTF1N