websiteswhichwork

Closely following other threads here – it seems the issue is not resolved with the latest version. It certainly isn’t for us.

Yes, I read your reply “I was unable to check the screenshots you sent” and honestly was dumbfounded.

https://i.imgur.com/acrghV9.png
https://i.imgur.com/JZTa3DP.png

View post on imgur.com

Seriously, just post these into your favorite browser.

I’m struggling to understand WHY you need me to download some other screenshot app!!!

Meanwhile, looks like THIS POST from @mareestclaire addresses the issue.

Please don’t close this thread until we have tested the issue is resolved.

I tried rolling back to 3.8.3 but the issue remains.

Here is more detail.
We load a new “new simple” product in WooCommerce.

4 products are in stock

(For testing this issue we saved the product first and then edited to set sync with Square).

We edit product > general tab > Sync with Square /Send product data to Square is ticked.
Now, Under the Inventory tab “Synced with Square is ticked”.
We Update.

Stock amount still shows as 4. All looks good.
But on product list page is shows “out of stock”
Go back in to edit the product and Quantity now = Zero.

On occasions I see this message: “the stock has not been updated because the value has changed since editing. Product XYZ has 0 units in stock.”
https://i.imgur.com/1uuj3Ey.png

But not every time.

=====
We have to go back in to the general tab. Untick “sync with Square” and manually update the inventory.

Currently this means we can’t sell these products at retail, only online.

We are using latest version of both Woo & WooSquare plugins:
https://i.imgur.com/acrghV9.png
https://i.imgur.com/JZTa3DP.png