WebSpellChecker

Hi @eduiy16,

Spanish is included in the free version. To start using it, you need to go to Settings and switch from English to Spanish. Could you please double check the settings page? Also, please send us the screenshot of the languages drop down to validate if the language is there.

Thanks,

@beingnaomi,

Thanks for getting back to us and confirming that now everything is good.

Regards,

Hi @beingnaomi,

I’m writing to let you know that our team has reproduced the problem with WProofreader breaking a table in Gutenberg editor. Due to the specifics of Gutenberg’s implementation, we are not able to fix the problem on our side.

Meanwhile, we decided to disable WProofreader inside the table element. Thus, with the enabled plugin, you should not experience problems when editing tables.

Please install the fresh version and confirm if the problem is resolved for you.

Thanks,

Hi @beingnaomi,

Thanks for sharing this problem with us. Such problem hasn’t been reported before but we will definitely take a closer look at it.

Could you please confirm what version of WP do you use? Do you use Gutenberg or classic editor for tables creation?

So, please confirm if my understanding correct, that with removed/disabled WProofreader plugin, there is no problem with the tables creation.

Thanks,

@check2020de don’t you mind closing this request since the root cause is found in the external settings?

The root cause of the issue with the broken icon styles was found within email correspondence.

Icons styles were blocked by htaccess policy (Header set Content-Security-Policy “font-src ‘self’;”). Removing this restriction fixes the problem.

@check2020de,

I’ve just got an update from our tech team. According to them, the WProofreader plugin doesn’t use fontawesome icons. Could you please record a short video + screenshorts that are demonstrating the issue with the broken icons when the plugin is enabled? Please send the video to [email protected].

Thanks,

• This reply was modified 4 years, 2 months ago by WebSpellChecker.

Hi @check2020de,

Our technical team is already reviewing your request. We will get back with the comments tomorrow.

Kind regards,

Mary,

We do appreciate your input in helping us to resolve the problem. Hope that now your experience with WProofreader plugin will be much better.

It’s a pleasure to hear that you are open to recommending WProofreader. We would be more than grateful if you could also rate our plugin.

Cheers!

Dear Paul,

It’s a pleasure to have such users as you. We are so grateful for your honest and reasonable feedback. Even more for giving us a chance to fix the issues and make the plugin more usable.

We will definitely notify you as soon as a better Pro version is there.

By the way, the browser extension will also be available for individual users.

Cheers,

Mary,

Thanks a lot for providing the requested information via email. It helped us to fix the issue. Our team has already released the fix in v2.6.2. Please update to the latest plugin and provide your feedback!

Cheers,

Hello Kadir,

Thank you for bringing our attention to this case.

We are glad to inform you that we have already released a fix for this with a new WProofreader plugin version 2.6.2 for WordPress.

To apply the changes please update the WProofreader plugin to the latest version.

We will be grateful to hear your additional feedback regarding the updates.

Hi @paulcola,

Thanks a zillion for being with us and helping us to be better. We appreciate all your time and efforts.

There is a tiny note that I’d like to bring and clarify. It is related to the pricing of the plugin. Actually, the price of the full version of WP plugin is $49 per year (which is around $4/m). The price you saw on our website is for the other component and integration of WProofreader.

Sorry for any confusion. Hope this addresses your pricing concerns.

By the way, very soon we are going to release an advanced proofreading engine based on AI. It will be available in the Pro version.

• This reply was modified 4 years, 2 months ago by WebSpellChecker.

Dear @marywt,

Thanks for your reply. Looking forward to hearing back from you as soon as all things are sorted.

Regards,

Hi @marywt,

Today our team tried to reproduce the mentioned behavior but with no luck. For better understanding of what is going on, we need additional technical details about your WP setup and, if possible, a short video.

Awaiting your response.