wgwien

Dear @611shabnam ,

Thanks for your quick, helpful and in general interesting tips!

This one solved my update problem:

Deleting and re-installing the plugin (as you had suggested).

Before I had checked the minimum requirements and php version, but this obviously wasn’t the problem.

No idea why the normal update had failed, but the re-installed version works perfectly again and seemingly no data was lost.

Btw, I deleted and re-installed via the WordPress-Backend, not via ftp (in case that other users are intersted in this info).

Thanks again and have a nice day!

Same here: I updated a website (WordPress and plugins) after about a year. Website went offline (“white out”) and by debugging I found out that Yoast SEO Plugin was the root of the problem. After deactivating it, the website worked again. When I tried to re-activate Yoast plugin (which had always worked fine), WordPress tells me it cannot be activated because it causes a fatal error. On another website the update worked and the plugin is still working. What could be the reason or solution? Re-Installation? Means deleting and re-uploading the plugin files only? Will the database-part with all the settings and titles etc. still be there and connected after this process?

Just observed the same bug – “Clearing CSS/JS assets’ cache… Please wait until this notice disappears…” layover message doesn’t disappear. And I’m wondering if this means that the cleaning process didn’t finish successfully, keeps running and will slow down the website.

I’m using the plugin for several years already and never had this problem (my last update of the plugin was about a year ago, though, so I don’t know which version brought in this bug).

Unfortunately, the bug reports here seem to be quite ignored by the plugin author, as most new topics didn’t receive an answer for several months.

This bug makes the plugin seem buggy, though, and might harm its good reputation.

Same here! AFter using WP All Import for quite a while and without any problem, I recently updated to the newest version.

Now suddenly when trying to upload a CSV file and create a new import, it says “File upload rejected by server – Contact your host and have them check your server’s error log.”

BUT, checking with FTP, the uploaded file is showing up in wpallimport/uploads. If I try again, then also a new version of the file is showing up.

Still I can’t proceed to the next step. How can the error log be checked? The problem occurs on Google Cloud, but I didn’t find no error log.

Did you change anything regarding new imports in the new version?

Thanks for your reply!

It’s seldom a good idea to downgrade – you say yourself in some place that downgrading is not possible. Staying with an outdated plugin is not safe and as plugins within WordPress are usually updated automatically, it’s also not so easy to keep plugins from updating.

Kamal, the plugin is great work, but “never change a winning team” and people like to stick with good things as they are if possible. So it’s always better to keep things principally like they are, while at the same time optionally offer newly added things. If these newly added options (like additional design options or automatic placements) are convincing, people will choose them voluntarily!

Exactly – former design was more beautiful and there should be more design options!

Thanks for your reply and just to clarify: I meant that as far as I know it’s important to always offer users an unsubscribe option within mailings, not just for GDPR but also spam act in the USA etc. Also simply for usability it’s always good to have an option to unsubscribe to automated messages ??