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Hi @johndev740,

Thank you for informing us!

Hi @magikweb,

It’s great. You can also send debug information (via pastebin please) again to our immediate check.

Thanks!

Hi @artankrasniqi1988,

Thank you for detailed description of this topic. Now it’s clear.

At the moment the role Author can create reviews widget (connect Google reviews), but not change a settings. For instance, this can be useful if the author wants to show reviews in their post.

By the way, there are several plugins designed specifically for differentiating roles and menus (pages), and it might be worth considering one of them, as they are tailored for this purpose.

So, we will take into account that such an option is needed. However, I cannot say exactly when it can be implemented.

Thanks!

Hi @ayman88,

Please reopen that if it’s still relevant.

Thanks!

Hi @levdbas,

Thank you for this topic.

We will fix this issue in the next version.

Thanks!

Hi @magikweb,

Thank you for your topic!

When I test your Google API key get the error message:

“error_message” : “This API project is not authorized to use this API.”

It means that you skipped two mandatory options when this API key was created. You can find this options in the installation guide on the page in wp-admin:?Google Reviews / Support / Full Installation?Guide (in the free plugin), the options?3?and?4:

3.?Wait for creation and then click ‘ENABLE APIS AND SERVICES‘

4.?Type ‘Places API‘ in the search area, select the first result ‘Places API‘ and click ‘ENABLE‘ button

So, in other words, you need to go to your Google Console, select the project where you created this API key and enable Places API in ‘API AND SERVICES‘ search page.

Please try and let me know how it goes.

Thanks!

Hi @barcode20,

Just checked your Google API key and it’s absolutely fine.

However, in the new version of Google API (Places API (New), there is no sorting by the recent reviews, which we used before and I think that is why the latest reviews stopped showing up. Unfortunately, we do not know whether Google will return such sorting.

Thanks!

Hi @barcode20,

Thank you for your response.

In the free version we’re not guarantee that the plugin is displaying all Google reviews.

Please read below how the free version works.

The plugin uses the Google Places?API?to get your reviews. The?API?only returns the 5-10 most helpful reviews. When Google changes these reviews the plugin will automatically add the new one to your database. Thus slowly building up a database of reviews. It’s a limitation of Google, not specifically the plugin.

The plugin can only download what Google returns in their Places?API. It is usually the 5 Most Helpful (not newest) reviews. You can check what the?API?returns by entering your?Place?ID and Google?API?key in this url:

https://maps.googleapis.com/maps/api/place/details/json?placeid=YOUR_PLACE_ID&key=YOUR_GOOGLE_API_KEY

However, if you got new reviews for your Google place, but the plugin does not show these, it means that Google didn’t include it to 5 most helpful and the plugin just can’t get this. It’s a limitation of Google, not the plugin.

Thanks!

Hi @barcode20,

Thank you for your topic!

To investigate this question, please send:

1. Direct link to your website page where we can see and reproduce the issue;

2. Debug information from the page in wp-admin: Google?Reviews / Settings / Advance tab. You need to click the ‘Copy Debug Information‘ button, paste copied to this reply and send?it to us. Please use pastebin service.

Thanks!

Hi @druideniggi,

Thank you for your topic.

Could you clarify, are you using a shortcode in the Block Theme Twenty-Five to show a reviews?

Also, please send a debug information (use pastebin).

Thanks!

Hi @artankrasniqi1988,

Thank you for your topic!

To better understand the issue, could you tell us what exactly you need to do from a business point of view? That is, what specific task are you solving by limiting the menu?

Thanks!

Hi @steph501,

Thank you for your response.

Your main parent container (ct-section-inner-wrap) has flex display CSS property, but then you’re using a block container (shortcode-181-163) which is not limited in width:

In this case you can simply add the following CSS code to fix:

#shortcode-181-163 {width:100%}

Or just place the plugin’s shortcode above, directly in the flex contain (ct-section-inner-wrap):

Please let us know if you have any questions.

Thanks!

Hi @steph501,

Thank you for this topic!

To investigate this question, please send debug information from the page in wp-admin: Google?Reviews / Settings / Advance tab. You need to click the ‘Copy Debug Information‘ button, paste copied to this reply and send?it to us.

You can use pastebin service to insert debug info there.

Thanks!

Hi @elmando111,

Thank you for your response!

Yes, we got access to the debug information and already investigated this issue.

To make the reviews automatically updated, please create your own Google API key. Extremely detailed manual is placed on the page in wp-admin: Google Reviews / Support / Full Installation Guide, after creating you need to save it on the Settings page.

Google gives 1000 free request per month to their new Places API, and for two or three connected places this will be enough to remain in the free quota.

Thanks!

Hi @dtkavana,

It’s already fixed in the current version 5.5.

Thanks!