Wilson Díaz

Hi @studiomondiale , you were right about resetting the password. That did the trick. Thanks a lot.
It works again.

Hi, we have the same problem, we have not made any changes to the site, only updates.

Hi Shahin, I tried that plugin, but I get a fatal error and it seems that the plugin has already been abandoned. I needed to put a language selector in the top bar, then to solve the problem, I put a shortcode in the text area of the customizer and not use the library.

Thanks for your help and your patience.

Hi Shahin, thanks for your attention. I have deactivated all plugins and it worked, then I have activated one by one and the problem is with Polylang, when I activate it 0 is displayed.

Hello thank you so much for the reply, this site is in local, but I have other sites and they are working properly, it’s just this site.
I attach the required information.

This is customizer file: https://www.dropbox.com/s/gfebiotm183y03u/accion.test-oceanwp-export.dat?dl=0

This are the images:
https://postimg.cc/gallery/Yv7yftc

This is the System info.

### WordPress Environment ###

Home URL: https://accion.test/
Site URL: https://accion.test/
WP Version: 6.2.2
WP Multisite: False                    No
Front Page Display: page
Front Page: Fundación Acción Interna (#5961)
Posts Page: (#0)
WP Memory Limit: 40 MB
WP Upload Limit: 2G
WP Debug Mode: False                    Desactivado
The Main WP Directory: True                    Editable
The wp-content Directory: True                    Editable
The uploads Directory: True                    Editable
The plugins Directory: True                    Editable
The themes Directory: True                    Editable

### Theme ###

Name: OceanWP Child Theme
Version: 1.0
Author URL: https://oceanwp.org/
Child Theme: True
Parent Theme Name: OceanWP
Parent Theme Version: 3.4.5
Parent Theme Author URL: https://oceanwp.org/about-oceanwp/

### Server Environment ###

Server Info: Apache/2.4.54 (Win64) OpenSSL/1.1.1q PHP/8.1.10
Localhost Environment: True
PHP Version: 8.1.10
PHP Memory Limit: 512 MB
PHP Post Max Size: 2 GB
PHP Time Limit: 36000
PHP Max Input Vars: 1000
PHP Display Errors: False                    Desactivado
MySQL Version: 8.0.30
Max Upload Size: 2 GB
PHP XML: True
MBString: True
SimpleXML: True
Fsockopen/cURL: True
SoapClient: False                    Your server does not have the SOAP Client class enabled - some gateway plugins which use SOAP may not work as expected.
DOMDocument: False                    Your server does not have the DOMDocument class enabled - HTML/Multipart emails
and also some extensions
will not work without DOMDocument.

GZip: False                    Your server does not support the gzopen function - this is required to use the GeoIP database from MaxMind. The API fallback will be used instead for geolocation.
Zip Archive: True
Iconv: True
HTTP Requests: True
Communication with oceanwp.org: True

### Active Plugins (20) ###

Polylang: por WP SYNTEX – 3.4.3
Advanced Custom Fields: por WP Engine – 6.1.6
Advanced Database Cleaner: por Younes JFR. – 3.1.2
All-in-One WP Migration: por ServMask – 7.75
Conditional Fields for Contact Form 7: por Jules Colle – 2.3.9
CF7 Google Sheet Connector: por GSheetConnector – 5.0.3
Contact Form 7: por Takayuki Miyoshi – 5.7.7
Departamentos y ciudades de Colombia para CF7: por Jupa – 1.0
Yoast Duplicate Post: por Enrico Battocchi & Team Yoast – 4.5
Ghost Kit: por Ghost Kit Team – 2.25.0
Site Kit by Google: por Google – 1.103.0
Media Cleaner: por Jordy Meow – 6.6.4
Meow Lightbox: por Jordy Meow – 4.0.6
MetaSlider: por MetaSlider – 3.31.0
Ocean Extra: por OceanWP – 2.1.7
Regenerar miniaturas: por Alex Mills (Viper007Bond) – 3.1.5
Yoast SEO: por Equipo Yoast – 20.9
WP Mail Logging: por WP Mail Logging Team – 1.12.0
WP Mail SMTP: por WP Mail SMTP – 3.8.0
YotuWP - YouTube Gallery: por  – 1.3.12

Thanks.

Hi Shahin, thanks for replying. I already tried the possible solutions and none worked, I have already deactivated the plugins and the problem continues, I will keep looking for the solution.

Thank you.

It works perfectly.

Thank you so much.

I found the error, the csv file that I used to import the cities, had a space before and after the name and for this reason I could not find the city in the form. I was able to solve the problem.

Thank you.

Hello, thanks for your answer.
There are no JavaScript errors, but if I add the city manually from the backend it does work, if I import the list directly to the database, it works in the backend, but does not work in the frontend.

• This reply was modified 1 year, 7 months ago by Wilson Díaz.

Hello, thanks for your answer, on the Appointments page the fields work normally, in the meantime I’ll wait for the next update.

Thank you so much

Hello, thank you for your prompt reply, this is the form code.

<div style="max-width:700px; margin:auto;">
<p style="background:var(--amarillo); font-weight:400;padding:20px;">Seleccione si desea que su cita sea virtual o presencial. Las citas presenciales son únicamente en Bogotá, si vive en otra ciudad, seleccione "Virtual".</p>

<label for="tipo-cita">Tipo de cita</label>
[select* tipo-cita id:tipo-cita class:wbk-select "Seleccione una opción" "Virtual" "Presencial"]


  <div>
    <label for="wbk-name">Nombre*</label>
[text* wbk-name class:wbk-text id:wbk-name]
  </div> 
  <div>
    <label for="wbk-email">Email*</label>
[text* wbk-email class:wbk-text id:wbk-email]
  </div>
  <div>
    <label for="wbk-cedula">Cédula*</label>
[text* wbk-cedula class:wbk-text id:wbk-cedula]
  </div>
  <div>
    <label for="wbk-phone">Teléfono*</label>
[text* wbk-phone class:wbk-text  id:wbk-phone]
  </div>
  <div>
    <label for="wbk-comment">Mensaje</label>
[textarea wbk-comment class:wbk-textarea id:wbk-comment]</div>
</div>

Hello, thanks for your answer.

We do not have a cache plugin nor do we have lazy load activated. It only happens with the PDF file, on screen and print the QR code is shown.

Sorry, I figured out how to change the order by dragging the check box.

• This reply was modified 1 year, 9 months ago by Wilson Díaz.

Thanks so much, now it works fine, the two problems was resolved.

Hello, thanks for your answer.
I wrote the ID in the field “custom fields” (tipo-cita[Tipo de cita]), but it does not work in the schedule page, when I click on customer in the calendar, all the data appears except for the custom field, it is empty. On the appointment page it is ok,

The form code is this:

<div style="max-width:700px; margin:auto;">
<p style="background:var(--amarillo); font-weight:400;padding:20px;">Seleccione si desea que su cita sea virtual o presencial. Las citas presenciales son únicamente en Bogotá, si vive en otra ciudad, seleccione "Virtual".</p>
<label for="tipo-cita">Tipo de cita</label>[select* tipo-cita id:tipo-cita class:wbk-select include_blank "Virtual" "Presencial"]

  <div>
    <label for="wbk-name">Nombre*</label>[text* wbk-name class:wbk-text id:wbk-name]
  </div> 
  <div>
    <label for="wbk-email">Email*</label>[text* wbk-email class:wbk-text id:wbk-email]
  </div>
  <div>
    <label for="wbk-phone">Teléfono*</label>[text* wbk-phone class:wbk-text  id:wbk-phone]
  </div>
  <div>
    <label for="wbk-comment">Mensaje</label>[textarea wbk-comment class:wbk-textarea id:wbk-comment]</div>
</div>

• This reply was modified 4 years ago by Wilson Díaz.