winterstreet

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#1 worked, thanks for the help.

I installed the new version and everything seems to be fine. Thanks.

Sent, thanks.

What was very strange is that I wasn’t able to get to the setting, so I disabled the plugin, turned it back on and now it’s all fine again.

One thing that might be different with this site is that it uses the Sucuri firewall, which I just learned today also has caching.

Today I had to rename the plugins folder to force all of the plugins to be disabled. This was because of a different plugin. But now I am back to the original problem. I have to assume the setting somehow got changed when I forced the plugin to be disabled. I hope you’re going to have a fix for the plugin.

Yes, it’s working fine now. Thanks for your help.

After many re-submissions of the settings page/form it finally saved, and now the admin side of things is working fine. Seems like that should default to no when the plugin is installed.

I got the plugin activated so the public side of things looks fine now. But the admin is pretty much unusable with the plugin activated, it times out. I kept refreshing the settings page and it finally loaded. But after changing the setting I have to update, which then times out. I’ll keep trying that. But that doesn’t seem like it would account for the entire admin area timing out unless it’s checking all the iframe urls from any page load on the admin side. Sure seems like someone else is going to have this same problem.

I installed and activated the plugin fine on my own site which is also hosted at Siteground.

I created a staging version of the site experiencing the problem. I switched the theme to Twenty-Twenty-Three and with all of the other plugins disabled I still had the same problem.

The site that is having the issues uses a Sucuri firewall so the traffic is somehow routed through them. That’s the only difference I can think of between the sites where the plugin works fine and where it doesn’t.

I’ll try changing the DNS records for the staging site so that it doesn’t involve Sucuri.

In case it changes anything, this issue was happening with the plugin active initially, not necessarily trying to activate it. Yes, I’ve already replaced the plugin with a version from www.ads-software.com. I did that before posting the problem here.

Here is the error in the hosting error log in case it helps:

2023-09-07 23:51:27 UTC [apache][:warn] [pid 78921] [client 192.88.134.26:12148] Timeout waiting for output from CGI script /home/u592-nglqo7bsmtx9/www/sierraharvest.org/public_html/wp-admin/plugins.php, referer: https://sierraharvest.org/wp-admin/plugins.php

Versions are:
Advanced Iframe – 2023.7
PHP – 7.4.33
WP 6.3.1

This morning I was told of the problem because?the other?person?wasn’t able to login, it timed out for them. So I disabled all the plugins and was able to login. Then I tried enabling the plugins until I figured out that it was yours. With all other plugins disabled, if I try to activate yours, it times out. So I’m not even in the screen related to your plugin, it’s just anywhere on the admin side it seems.

The problem is only on the admin side.

Thanks

The files are similar to this ?wp-content/uploads/siteground-optimizer-assets/siteground-optimizer-combined-js-327d27776a5dd3d01a184d31de7043ee.js