Wired Impact

The reason it’s not lining up with the bullets above is because the css dictates that the bullets fall outside of the container. If you want those to line up you need to move them inside. Check out the list-style-position css property to do this. You can read about it at https://www.w3schools.com/cssref/pr_list-style-position.asp.

Great suggestion @wpyogi. That’s also far easier to implement too.

Yeah, that’s not really going to work. Right now I think there is about 4% dedicated to the margin on the right-hand side. You could try removing some of that to make the sidebar a little smaller.

This really ends up being about adjusting the width based on the size of the browser window. Checking out the article at https://coding.smashingmagazine.com/2011/01/12/guidelines-for-responsive-web-design/ may help you get a better idea of what you’re working with.

Hi @prowriter, happy to see you’re using the Simple Razoo Donations plugin.

It looks like the issue you’re dealing with stems from the fact that the Twenty Eleven theme is responsive. Basically, the way it works is when the browser window is no smaller than 800 pixels wide the sidebar takes up 30% of the entire website’s width. Since the Razoo donation form is 300 pixels wide, anytime the sidebar shrinks to less than that some of it is going to get cut off.

For example, if the browser window width is 850 pixels wide the sidebar is only going to be 255 pixels wide (850 pixels x 30% = 255 pixels), which isn’t big enough for the donation form.

To fix this you may need to adjust the #secondary style on line 30 of style.css. Right now it reads:

#secondary {
  float: right;
  margin-right: 3.9%;
  width: 30%;
}

If you adjust the width to be 38% or greater the box should never be cut off. I will say that this may have unwanted affects on the rest of the layout, so please check the rest of the theme after making a change.

I hope that’s helpful.

Jonathan, Wired Impact

@byhanddesign, I’m glad you were able to make it work. Glad we could help. Good luck with the Annual Appeal.

@byhanddesign, were you able to get this worked out?

I completely understand about the theme settings. Hopefully, with temporary access I could figure out the problem. If you’d like I’ll make sure not to touch the theme settings.

I might not be able to look at it until tomorrow though. If you want to send me information you can email jonathan@wiredimpact.com.

As for work-arounds, you could create a new page template in WordPress, but I’m not sure how comfortable you feel with code.

Thanks for all the details. I would recommend trying the following:

1.) Deactivate all the plugins other than Simple Razoo Donations. Then reload the page to see if the donation form loads correctly.
2.) If deactivating the plugins doesn’t work, it may be an issue with your theme. You could change to one of the WordPress default themes to see if that fixes the problem. The only issue with this is that you may lose some theme settings in the process.

If both of these fail, it may be worth setting me up with a temporary WordPress account on your site. If you feel comfortable with that let me know and I’ll give you an email address where you can send me the login info.

Thanks.

Jonathan

@byhanddesign, thanks for reaching out to us and sorry you’re running into problems. Judging by your website it looks like the shortcode ([razoo_donation_form]) isn’t being processed for some reason. A couple of questions for you:

1.) Do you have a page on Razoo’s website, and if so, what is the URL to your page?
2.) Do you have any other shortcodes (text with brackets around it that adds extra functionality) anywhere else on your website? If so, do they work properly?
3.) Would you mind trying to add the donation form to a brand new page and let me know if it works?

Hopefully those questions will help us isolate the problem.

Jonathan

@antilucidgames, we found the cause of the bug and just released an update to the WordPress plugin repository. If you update to the newest version of the Simple Razoo Donations plugin you should be good to go. Thanks a ton for letting us know about the issue and please reach out in the future if you have any questions.

Nick, Wired Impact

Sorry to hear you’re having trouble with Simple Razoo Donations. Can you give me an idea of what broke in Jetpack so I can try to come up with a fix?

Was is just the stats page on Jetpack that broke? Did you notice any other issues?