wirlcarleton

Great news, James!

Glad we were able to help!

Hi James,

I’m afraid I had the same result. Aside from Jetpack, the only other plugins I had on this new installation were Akismet Anti-Spam and Contact Form 7, which I disabled.

Captions aren’t showing up in any of the other default themes and the description still seems to be floating awkwardly above the page in the background.

Screenshot:
https://i.imgur.com/mjG8hmS.png

PHP is 5.6.39 while Health Check recommends 7.2+. Could that be at all to blame?

Thanks for looking into this for us!

Cheers,
Adam

Hello,

I have a new WordPress installation and I can confirm that I am also experiencing the same issues with the Jetpack Carousel. In addition, captions do not appear and descriptions are extremely difficult to read due to the lack of an opaque background behind the text.

Google Chrome’s Console reveals the following errors at the following page: https://cryologger.org/wp/gallery/#jp-carousel-181

GET https://cryologger.org/wp/wp-admin/admin-ajax.php?action=get_attachment_comments&nonce=7accceb363&id=181&offset=0 400 (Bad Request)

Comment get fail… jetpack-carousel.min.js:4
{readyState: 4, getResponseHeader: ?, getAllResponseHeaders: ?, setRequestHeader: ?, overrideMimeType: ?,?…}abort: ? (a)always: ? ()complete: ? ()done: ? ()error: ? ()fail: ? ()getAllResponseHeaders: ? ()getResponseHeader: ? (a)overrideMimeType: ? (a)pipe: ? ()progress: ? ()promise: ? (a)readyState: 4responseJSON: 0responseText: “0”setRequestHeader: ? (a,b)state: ? ()status: 400statusCode: ? (a)statusText: “Bad Request”success: ? ()then: ? ()__proto__: Object
error Bad Request

Cheers,
Adam