wobbba

sorry, my adblocker blocked the support form, will do now, thanks!

also I just bought something using credit card and it seems to indeed be a problem with the early access payment methods. Only credit card works.

it says there that support is restricted to paying customers which I am not. I am a volunteer at a non-profit. Does that mean I’m left to fend for myself?

I have found the setting to make the site English and the option to “capture charge” does indeed not exist regardless of whether the “generate auth”-option is enabled or not.

Thank you for the quick reply!

As I said, the option was not enabled. I have enabled/disabled it but the issue persists.

Maybe it is a problem with the early-access payment methods? All existing orders are either paid with SEPA or SOFORT. Also they are all disabled when enabling the “generate auth”-option.

Also the option to “capture charge” does not exist, unless it is named vastly differently in German. That is both with the auth-option enabled and disabled.
I have (translated): “e-mail-invoice/ order details to customer”, “resend notification for new order”, “regenerate download permissions”, “resend order confirmation”, “manually send order paid”. I don’t know where the setting to have the admin panel in English is located.

In the order notes, I have “started”, “stock reduction”, “status is on hold”, and “payment authorized”.

I also have the “Germanized” plugin, maybe there is an interaction?