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  • I noticed the same issue on my end. If I click on the “0” count hyper link, it leads to all the items linked to that new category (previously a tag), but for some reason the count for categories converted from tags shows “0” for the count.

    I hope that the developers of this plugin can find a way to resolve this issue that won’t cause trouble for us when the plugin updates in the future.

    Also this is a great plugin and I’m happy to contribute and donate to help facilitate a new update. Please let us know where we can do that.

    Thanks Ryan, I’m looking forward to it! Hope your week is going well!

    Hey Ryan,

    Thanks for taking time to look into this. We really want to find a way to make this plugin work so we can use Sharasale.

    In regards to the other plugins, I can try to get that list, but when I did the test switching between 7.2 and 7.3 nothing changed in regards to plugins. It was only the version of PHP that was changing.

    If you’re not able to duplicate the issue by switching PHP version, then it’s possible that our versions of PHP 7.3 and higher are missing some software that is installed into the php 7.2 on the server.

    For instance, I had an issue last night with another site where the favicon wouldn’t work because the PHP version did not have GD Draw (I think that’s what it was called) installed. But once it was installed in the PHP versions we were using above 7.2, then it functioned as needed.

    In regards to the theme, we’re using Salient Theme from ThemeNectar.

    Let me know if you need any other help or if you’d like to connect to do a screenshare/etc.

    We’re getting the same error. It seems like the version of WooCommerce isn’t the issue, but the issue is that the plugin seems to work with PHP version 7.2, but if you’re using 7.4 or higher then it gives the error.

    Please update the plugin. It’s been 9 months since the plugin was updated and it seems like this is the official plugin for Sharasale and if this isn’t updated it kind of makes Sharasale obsolete for WordPress/WooCOmmerce

    @nkronck unfortunately it didn’t remain fixed, so I’m not sure what’s going on. If you find out a more permanent fix, please let me know. Thanks in advance. If I find something I’ll let you know as well.

    I just tried what @owaisgilani recommended above with the Yoast plugin and SEO and it worked. I’d already previously done this over a year ago, but I deleted the existing HTML file in my public_html folder and replaced it with a new one and after clearing my cache, I’m not longer have that problem. THanks for the suggestion!

Viewing 6 replies - 1 through 6 (of 6 total)