Wolfgang Hoeschele

Yes, that works!
Thanks Michael!

Thanks mercime,
The issue didn’t arise before we installed WangGuard. Anyway, I hope to get answers at Commons in a Box where I have already submitted a query.
It seems to me that this is an issue involving the interaction between WangGuard and Buddypress, which WangGuard should have an interest in resolving.

If that is the case, please label this issue as “permanently not resolved.” It’s NOT resolved.
I am trying to get answers elsewhere, but this exchange up till now has not been useful for me at all.

Who knows the answers to these questions?

There must be something in the WangGuard code that says exactly how long the user has in order to respond! My impression is that it’s a lot shorter than 48 hours; I didn’t do any timing, but I think they were flagged pink much sooner than that.

I am not a software developer so I can’t read the code; but isn’t there somebody on this site who knows the code, who helped develop it?

And I still don’t follow what I am supposed to tell the users what they are supposed to do after I reverse the pink designation.

I am getting REALLY frustrated about this because I am not getting any straight answers.

Who actually wrote this software so I can ask them?

Thanks for the reply, Jose.

I do realize those were not marked as sploggers, but as (potential) spammers.

Can you give me details about

1) How much time is given for a user to activate their account before they are marked as pink?

2) If the admin marks the user as “not spam,” what must the user then do in order to successfully activate the account? Must he/she respond to the confirmation email that was sent before, or is a new email automatically sent as a reminder? I need to be able to tell such users what they are supposed to do.

3) What happens if the user tries to activate his/her account while being marked pink?

All the best,
Wolfgang