WooXperto

Hello,
Yes, you are right, currently our plugin not work with Teachable subscription options. Because we have made our plugin for single price product. By the way, also our plugin will work with a course which have different payment cycles seem as monthly, yearly, etc. But before that, we need to customize our plugin. Also we needed a WooCommerce Extension To integrate with our plugin.

However, Can you tell us how many tire you have? We need to know more from you. so please tell us details at this mail ( [email protected] ). We will Quick response you on there.

Regards,
Hannan
WooXperto Team

Hello jendigitalscrapper,

You said you have emailed us before three day ago but, somehow we are not got your email. if you our plugin pro user please send us a mail again at this ( [email protected] ) mail address. this is our support mail. after getting your mail we will response there as soon as possible.

Regards,
Hannan

Hello jendigitalscrapper,

This plugin always grabs the customer’s billing email instead of user email. that’s why it’s happening like this.

Regards,
Hannan

Hello,

We are sorry for late reply, actually, Saturday and Sunday is our weekend that’s why you not get any response. please give us some time to check your issue. after that, we will give you an update.

Regards,
Hannan

Hello jendigitalscrapper,

Sorry for the late reply, We need to check your site becasue It seems order not triggering “woocommerce_order_status_processing” this action.
It could be removed by any other plugin or by theme. so please give us your site admin access at the mail: [email protected]. After That, we will check your issue and try to fix it and give you an update.

Regards,
WooXperto Team

Hi @toddbenton,
We released our latest version. Please update your plugin, the issue will be fixed.
Thanks

Hi Nicholas,
Please check your email, we send you the license key and updated plugin version.
if still you have any issue please let us know.
Thanks

Hi @toddbenton,
Sorry for the delay. We had some server-side issues on our end. But finally we up everything yesterday.
We released our latest version by improving a couple of things. Also we published it’s premium version.
Please update your plugin and try.
Everything we’ll be well.
Thanks

So sorry my friend!
I guess you are Nicholas Saporito.
Sorry brother this happens due to our API server. No worries we’re trying hard to resolve this issue.
You’ll get this soon. I know you are having a problem for this.

Best Regards,
WooXperto Team

Hi @shahadaze,
Thanks for your identification. We are already working to release a premium version for this plugin, we hope within a short time we’ll release it.
By the way, thanks again for reaching out to us & solving your problem.
Regards-
Hasan
CEO & Lead Developer
WooXperto LLC

Hi @nicholasdent ,
Sorry for the late reply. No, there’s no need to go teachable to pay. Students will be enrolled once they have completed their purchase through woocommerce. From plugin settings, you can configure when the student will be enrolled at teachable. It means you can set order status when students will be enrolled.
So, payments will be processed under woocommerce & then students will be enrolled.
Thanks

Hello fahir,
Thanks for reaching out us. Yes it’ll work properly.
Our plugin pushes student data to teachable based on order status. You’ll get a settings option in wordpress backend, there you can configure on which status you would like to enroll students to teachable. So based on that settings once an order will reach that status, this plugin will check each item of that order and if an item connected with teachable course then it must will send data to teachable.
Let me know if you have any other query.
Regards-
WooXperto team

Hi Toddbenton,
We have fixed this issue in the latest version.
Thanks

@toddbenton Thanks for letting us know. We are on it to check & fix.
I’ll update you here.
Thanks

Seems solved!