Dimitri Grassi

Hi,

we made a test and the cancelled reservations are automatically removed from google calendar.

Please share a screen video where we can see what’s happen on your case.

Hi,

we are going to veirfy this issue

Hi,

could install this plugin:

https://www.ads-software.com/plugins/debug-log-manager/

go to WordPress dashboard / Tools / Logs and enable logs,

then make a new test,
go back to debug logs and report the error details,
you should look for a “Fatal Error” .

Hi,

I can see the date and time selection UI

Hi,

follow these steps:

• activate a standard wordpress theme
• deactivate all your plugins except Salon booking system
• set your wordpress language in English

once done, please provide a link to your “booking” page.

follow this guide

https://salonbookingsystem.helpscoutdocs.com/article/94-how-to-debug-issues

to debug issues

Hi,

in this forum we provide support to free edition of Salon Booking System.

if you are using the PRO edition please send your support request from here:

https://www.salonbookingsystem.com/contact-us/

try activating a wordpress standard theme, it seems a theme conflict issue to me..

Hi,

make sure you have the 10.9.6 version installed

Hi,

please update Salon Booking System to 10.9.6

Hi,

have a look at this guide: https://salonbookingsystem.helpscoutdocs.com/article/94-how-to-debug-issues

Hi,

which version of php is in use?

Hi,

did you verify if those warnings are still there?

Hi,

could you install this version?

https://we.tl/t-luzpeO6tpo

let me know if it fixes the issue.

Hi,

we are fixing the issue, I’ll keep you posted.