wos2021

Hi @aakash8.

This is what I needed! Thanks alot!

Is it possible if you have an example ? I have tried to do this but not succeed.

Big thanks!

Hi. I’m sorry I didn’t mark the thread as resolved. It all worked until 2-3 days ago. Now the cron job doesn’t work. I have the same problem as before. I haven’t updated anything on the site.

It seems to be related to what weekday I choose to start the week with.
If I choose Monday as day to start the week with in the WordPress settings it displays wrong time for Sundays.
If I choose Sunday as starting weekday in the settings then it works…….

That′s not the correct way since week starts on Monday…

@rynald0s

YES! Finally this is what I wanted and have been saying all along!

This works great! thank you very much!

@rainfallnixfig

PLEASE, please, please, refer to my other posts.

That message is not the problem. I only enabled that to debug.

What happens now is it says local pickup DIRECTLY even if the customer didn’t fill in anything. THIS IS THE PROBLEM.

The result should be:
1. If customer is in the shipping zones they get shipping alternatives: collection, local pickup.

2. If customer is out of the shipping zone
they get shipping alternatives: local pickup.

3. If customer hasn’t filled in any, info the field message should say: fill in your details for shipping options.

• This reply was modified 3 years, 2 months ago by wos2021.
• This reply was modified 3 years, 2 months ago by wos2021.

Shipping setting:
https://easyupload.io/v9piud

Here is the report
https://pastebin.com/dpCr5U9V

• This reply was modified 3 years, 2 months ago by wos2021.

@luminus

Thanks for the input, but nothing works!

Here′s a video of the

set it to Shop base address which will cause the site to assume that all customers are in the same location as your store and show shipping costs based on that until they fill in their address.

:
https://easyupload.io/c5wg0z

Here′s a video of geolocation: https://easyupload.io/3gw0c7

Now what ?

Please this must be Woo related….

@rainfallnixfig I know this but that’s not my issue…

Please refer to my earlier posts.
Only enabled debug mode so that I can see what I get for answer to show it in the video that I recorded for you guys.

My main problem is, again, that if the customer picks products, puts them in the cart and goes to checkout it automatically shows that the customer is out of the zone.

I wanted to show a message like: “please write in your address to be able to see she brings alternatives”

As it is now it automatically shows the messages from out of zone, I don’t want that.
I want it to show out of zone only when the customer really is out of zone.

@hristo-sg

No, but it doesn’t seem to be SG related since I turned all plugins off except Woocommerce and storefront, and it still doesn’t work.
And one of my clients is not on SG server and has the same issue.

@rainfallnixfig

I’m more likely to think that it’s the SiteGround Optimizer Plugin you may have installed on your site that is causing this. If you have installed that plugin can you temporarily disable it and check again?

Did this, still the same.

Temporarily switch your theme to Storefront
Disable all plugins except for WooCommerce
Repeat the action that is causing the problem
If you’re not seeing the same behavior after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated.

I have deactivated ALL plugins except Woocommerce, still the same behaviour see the video, incognito mode: https://easyupload.io/nq6obn

So now what ?

I think this came with the latest woocommerce updates to be honest…

• This reply was modified 3 years, 2 months ago by wos2021.

Hmm I tried the

You’ll want to go to WooCommerce → Settings → General and set the default customer location to “No Location by Default”.

But it′s still the same. I have uploaded a video of the problem maybe you can see it more clear. Please see it here: https://easyupload.io/m5ir3i

One thing to have in mind is that all the tests I am doing is in incognito mode
I have also enabled the shipping debug mode which you can see in the video, when it gives me the message about which shipping zone the customer has been matched with.
I have also an image of my settings here: https://snipboard.io/iv2Ow3.jpg

And no it′s not about the payment issuer because I use another payment issuer for another site and it′s the same.

If I hide the shipping options customers think we don′t do shipping.

This is very important to me so please help.

• This reply was modified 3 years, 2 months ago by wos2021.

@rainfallnixfig thanks for your reply.

I don′t think you understand my problem.

To recreate this for me it′s:
1. add product to the cart
2. go to checkout
3. in the checkout page it directly states that I′m out of the zone.

And that′s my problem. When I go to the cart it shouldn′t state that I′m out of the zone since I just came to the checkout page and haven′t filled in my info.

It should probably say something like: “Fill in your details for shipping alternatives” or something.

I know where the message comes from, it comes from the shipping settings message I have put there.

• This reply was modified 3 years, 2 months ago by wos2021.

@rainfallnixfig

If I haven′t filled in any information at all, i.e name, adress etc in the checkout it displays the text from “Places not covered by your other zones”.

So the clients gets confused about this and think we don′t do delivery.

I want it to say something like: “Please fill in your information to see shipping options” if nothing is filled in from the personal info.

If the customer is outside the zones they should get a message like: You′re out of our shipping zones we can only offer collection”.

Heres the settings: https://snipboard.io/Jsr2ih.jpg

The message that is displayed is the out of zones message. I have marked it with red in the image.

I hope makes it more clear.

• This reply was modified 3 years, 2 months ago by wos2021.

Thank you for the reply.
Isn′t this for when customers are out of the shipping zones ?