wowilliam

Hi there,

May I know is there any updated? Thank you.

Hi Volkmar,
We’ve tested and it’s alright! Many thanks.

Hi Farhan,

Well noted, thank you.

Hi Volkmar,

We are using “Hong Kong – Chinese” in Language setting of WordPress & Apache server setting is UTF-8, and yes, we’ve exactly the same problem (“The one that didnt work lacks the original name of the image and only uses the size-part of the name”) as you stated but the problem applied to ALL image-sizes (even simply clicking in and pressing “save” without any changes), which may related to my theme (just wild guess).

Hi Volkmar,

Thanks for your prompt reply, but we were wondering how can we provide the example file to you as we cannot reply you with attachment here.

Or, you may just rename any image file as e.g. 中文名.jpg , and upload, crop & save.

Please feel free to let us know if you need any further information, many thanks.

By William