WP AutoTerms
Forum Replies Created
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Can you please:
1. Send us a message from the current version of WP AutoTerms you have installed? Go to WP AutoTerms > Contact.
Please select “Extend” if it’s not selected by default. This would send us your current PHP + WP versions + any plugins installed.
2. Do you have more from this error? More lines from above, below. More information or the entire full error message is helpful.
You can send it to [email protected]
@milamber Thank you.
We’ll be pushing an update to fix this bug soon.
@ thinxx
Just FYI — the old feature of the generated page still exists, it’s just renamed differently. Go to WP AutoTerms > Legacy Auto TOS and it’s there. All the options from 1.8.2 version are there.
Support for “legacy” (that is, 1.8.2) still exists in the current version of the plugin (2.1.3).
The “coming soon” message might have been just a temporary message that disappears after a refresh. For example, if you update the plugin and visit the old legal page, without going through the plugin’s pages, you might get this message until you refresh the page or visit the plugin’s page.
That said, displaying a “coming soon” message does not mean that your website was deleted in any way or that our plugin deleted anything. All the information still exists.
We haven’t received any customer support tickets regarding this bug.
We reviewed the code from our latest version, 2.1.3, and there’s no code that could potentially delete an entire website.
I’d recommend reviewing what other plugins were installed along with ours and review those.
@jdingman If by shortcodes, you mean the ones from our old 1.8.2 version, yes — we pushed legacy support for our old version of the plugin throughout the 2.0.0 versions.
@jdingman: I’ve added this on our to-do list and we should have it ready in the next 1-2 versions.
We’re hunting down bugs and along the version updates for bug fixing, we’ll also release an update for this feature.
Just FYI — This feature may be part of our premium features options.
@jdingman We’ll be adding support for new languages soon.
Let me know which language you’re interested in?
We pushed a new update, 2.1.3 that should fix this error. Kindly download again and try. It should work.
Hi Kimberly,
Can you let me know:
1. How have you tried to install the plugin? Via wp-admin/ dashboard or manually by uploading the plugin files?
2. Your PHP and WP version
3. The version of the plugin you’re trying to install — ie. 1.8.2, 2.0.0 etc.
4. If you have any caching plugins installed.If yes to this question, kindly try to uninstall the plugin (you can delete it), disable your caching plugin, install our plugin and then reactive your caching plugin.
As communicated via email, the issue here is PHP version 5.2 but our latest version of the plugin requires PHP version 5.3.
We’re updating the plugin to make sure installation / updates to the latest version won’t happen unless you have PHP version 5.3 minimum.
Oops, sorry — forgot to mention: [email protected]
It would also help if you can run a phpinfo() on the server and send me the HTML file saved via your web browser:
1. Login via your FTP or File Manager amd go to your root folder (public_html/)
2. Create a new file named phpinfo.php
3. Open it and type: “<?php phpinfo(); ?>”
4. Save it
5. Open your browser and type “domain.com/phpinfo.php”
6. Go to the File menu > Save as. Save it as HTML.- This reply was modified 6 years, 3 months ago by WP AutoTerms.
Can you send me that file – auto-terms.php – archived via email?
Can you let me know which plugin version you’re using?
If it’s 2.1.0, kindly send us a message from WP AutoTerms > Contact and select “extend” so we can troubleshoot better as doing so will send us some PHP related information directly.
@neufsky There’s nothing in the plugin that could cause this, but I’d appreciate more information to provide bugfixes if that’s the case.