Forum Replies Created

Viewing 12 replies - 1 through 12 (of 12 total)
  • Thread Starter Colin

    (@wpcol)

    Hi,

    Thanks for your help with this.
    The form is here: https://hansglobalsecurity.com/contact-us

    Regards,
    Colin

    Thread Starter Colin

    (@wpcol)

    Hi, thanks for your help with this.
    Yes, the image shows in the preview. I don’t have a lazy Loading plugin? I’ve also checked with my server and Lazy Load isn’t activated there.

    Regards,

    Colin.

    Thread Starter Colin

    (@wpcol)

    Thanks very much. I should have read the instructions properly.

    Regards
    Colin.

    Hi,

    I tried to look at your page to see if it’s the same issue I’m having, but I get the message: “Sorry, you are not allowed to preview drafts.”

    Regards,
    Colin.

    Thread Starter Colin

    (@wpcol)

    Hi Pepe,

    I’m not sure about this. How can it be theme related when it does it on both themes?

    Regards,
    Colin.

    Thread Starter Colin

    (@wpcol)

    Hi Pepe,

    Yes, I switched to Twenty Twenty-Three and set up a new product. When I uploaded the main image it produced 11 versions (including the original):

    P1000910-2.jpg
    P1000910-2-100×100.jpg
    P1000910-2-150×150.jpg
    P1000910-2-225×300.jpg
    P1000910-2-450×450.jpg
    P1000910-2-600×800.jpg
    P1000910-2-768×1024.jpg
    P1000910-2-1152×1536.jpg
    P1000910-2-1320×1760.jpg
    P1000910-2-1536×2048.jpg
    P1000910-2-scaled.jpg

    Regards,
    Colin.

    Thread Starter Colin

    (@wpcol)

    Hi,

    Here is the image link:
    https://snipboard.io/SmsNVh.jpg

    ...and I decided to paste the system report here:
    
    
    
     WordPress Environment
    
    WordPress address (URL): https://shopgno.com
    Site address (URL): https://shopgno.com
    WC Version: 8.0.2
    REST API Version: ? 8.0.2
    WC Blocks Version: ? 10.6.5
    Action Scheduler Version: ? 3.6.1
    Log Directory Writable: ?
    WP Version: 6.3
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_GB
    External object cache: – Server Environment
    
    Server Info: Apache
    PHP Version: 7.4.33
    PHP Post Max Size: 128 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 2500
    cURL Version: 8.1.2
    OpenSSL/1.1.1t-fips
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.4.30-MariaDB-log
    Max Upload Size: 128 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ? Database
    
    WC Database Version: 8.0.2
    WC Database Prefix: 9a_
    Total Database Size: 16.75MB
    Database Data Size: 13.12MB
    Database Index Size: 3.63MB
    9a_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    9a_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    9a_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    9a_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    9a_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    9a_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    9a_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    9a_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    9a_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    9a_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_actionscheduler_actions: Data: 0.30MB + Index: 0.19MB + Engine InnoDB
    9a_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_actionscheduler_logs: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
    9a_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    9a_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    9a_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    9a_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    9a_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    9a_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_mailpoet_automations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    9a_mailpoet_automation_run_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    9a_mailpoet_automation_run_subjects: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    9a_mailpoet_automation_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    9a_mailpoet_automation_versions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    9a_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    9a_mailpoet_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    9a_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    9a_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    9a_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    9a_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    9a_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    9a_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    9a_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    9a_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    9a_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    9a_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    9a_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    9a_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    9a_mailpoet_subscribers: Data: 0.02MB + Index: 0.23MB + Engine InnoDB
    9a_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    9a_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    9a_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_options: Data: 5.02MB + Index: 0.09MB + Engine InnoDB
    9a_postmeta: Data: 0.41MB + Index: 0.19MB + Engine InnoDB
    9a_posts: Data: 0.30MB + Index: 0.06MB + Engine InnoDB
    9a_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
    9a_revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    9a_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    9a_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    9a_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    9a_revslider_sliders: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    9a_revslider_sliders_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_revslider_slides: Data: 1.06MB + Index: 0.02MB + Engine InnoDB
    9a_revslider_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    9a_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    9a_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    9a_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    9a_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    9a_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    9a_wc_admin_note_actions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
    9a_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    9a_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    9a_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    9a_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    9a_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    9a_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    9a_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    9a_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    9a_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    9a_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    9a_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    9a_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    9a_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    9a_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    9a_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB Post Type Counts
    
    attachment: 132
    customize_changeset: 16
    mailpoet_page: 1
    mc4wp-form: 1
    nav_menu_item: 70
    page: 47
    post: 10
    product: 15
    product_variation: 5
    revision: 6
    shop_coupon: 1
    shop_order: 4
    wp_navigation: 1
    wpcf7_contact_form: 2 Security
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ? Active Plugins (16)
    
    Cocoon Core: by Gnodesign – 1.1.0
    Contact Form 7: by Takayuki Miyoshi – 5.8
    Envato Market: by Envato – 2.0.10
    Google Listings and Ads: by WooCommerce – 2.5.3
    Jetpack: by Automattic – 12.4
    WPBakery Page Builder: by Michael M - WPBakery.com – 6.13.0
    Kirki Customizer Framework: by Themeum – 5.0.0
    MC4WP: Mailchimp for WordPress: by ibericode – 4.9.6
    MailPoet: by MailPoet – 4.24.0
    Pinterest for WooCommerce: by WooCommerce – 1.3.8
    Slider Revolution: by ThemePunch – 6.6.14
    Payment Plugins for Stripe WooCommerce: by Payment Plugins
    [email protected] – 3.3.46
    
    WooCommerce Payments: by Automattic – 6.3.2
    WooCommerce Shipping & Tax: by WooCommerce – 2.3.2 (update to version 2.3.3 is available)
    WooCommerce: by Automattic – 8.0.2
    YITH WooCommerce Wishlist: by YITH – 3.24.0 Inactive Plugins (0) Must Use Plugins (1)
    
    StackCache: by Stack CP – Settings
    
    API Enabled: –
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    Enforce Approved Product Download Directories: ?
    HPOS feature screen enabled: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: – WC Pages
    
    Shop base: #1796 - /shop-3/
    Basket: #1797 - /cart-2/
    Checkout: #1798 - /checkout-2/
    My account: #1799 - /my-account-2/
    Terms and conditions: ? Page not set Theme
    
    Name: Cocoon Child
    Version: (update to version 0 is available)
    Author URL: https://themeforest.net/user/gnodesign/
    Child Theme: ?
    Parent Theme Name: Cocoon
    Parent Theme Version: 1.3.7
    Parent Theme Author URL: https://themeforest.net/user/gnodesign/
    WooCommerce Support: ? Templates
    
    Overrides: cocoon/woocommerce/archive-product.php
    cocoon/woocommerce/cart/cart-empty.php
    cocoon/woocommerce/cart/cart.php
    cocoon/woocommerce/cart/proceed-to-checkout-button.php
    cocoon/woocommerce/cart/shipping-calculator.php
    cocoon/woocommerce/checkout/form-checkout.php
    cocoon/woocommerce/checkout/form-coupon.php
    cocoon/woocommerce/checkout/form-login.php
    cocoon/woocommerce/checkout/payment.php
    cocoon/woocommerce/content-product.php
    cocoon/woocommerce/content-single-product.php
    cocoon/woocommerce/global/form-login.php
    cocoon/woocommerce/global/quantity-input.php
    cocoon/woocommerce/global/wrapper-end.php
    cocoon/woocommerce/global/wrapper-start.php
    cocoon/woocommerce/loop/add-to-cart.php
    cocoon/woocommerce/loop/loop-end.php
    cocoon/woocommerce/loop/loop-start.php
    cocoon/woocommerce/loop/pagination.php
    cocoon/woocommerce/myaccount/form-edit-account.php
    cocoon/woocommerce/myaccount/form-edit-address.php
    cocoon/woocommerce/myaccount/form-login.php
    cocoon/woocommerce/myaccount/form-lost-password.php
    cocoon/woocommerce/myaccount/my-address.php
    cocoon/woocommerce/myaccount/navigation.php
    cocoon/woocommerce/myaccount/orders.php
    cocoon/woocommerce/order/form-tracking.php
    cocoon/woocommerce/order/order-again.php
    cocoon/woocommerce/order/order-details-customer.php
    cocoon/woocommerce/order/order-downloads.php
    cocoon/woocommerce/order/tracking.php
    cocoon/woocommerce/product-searchform.php
    cocoon/woocommerce/single-product/add-to-cart/external.php
    cocoon/woocommerce/single-product/add-to-cart/grouped.php
    cocoon/woocommerce/single-product/add-to-cart/simple.php
    cocoon/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
    cocoon/woocommerce/single-product/product-image.php
    cocoon/woocommerce/single-product/product-thumbnails.php
    cocoon/woocommerce/single-product.php
    cocoon/woocommerce/content-product_cat.php Admin
    
    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    product-variation-management
    settings
    async-product-editor-category-field
    
    Daily Cron: ? Next scheduled: 2023-08-23 13:10:01 +01:00
    Options: ?
    Notes: 78
    Onboarding: completed WooCommerce Payments
    
    Version: 6.3.2
    Connected to WPCOM: Yes
    Blog ID: 178457051
    Account ID: - MailPoet
    
    Sending Method: PHPMail
    Send all site's emails with: Default WordPress sending method
    Task Scheduler method: Action Scheduler
    Cron ping URL: https://shopgno.com?mailpoet_router&endpoint=cron_daemon&action=ping Action Scheduler
    
    Complete: 744
    Oldest: 2023-07-31 14:10:08 +0100
    Newest: 2023-08-23 11:19:55 +0100
    
    Failed: 2
    Oldest: 2023-07-31 14:11:53 +0100
    Newest: 2023-08-14 18:08:42 +0100
    
    Pending: 6
    Oldest: 2023-08-23 11:21:55 +0100
    Newest: 2023-08-24 08:36:50 +0100 Status report information
    
    Generated at: 2023-08-23 11:20:37 +01:00
    
    Thread Starter Colin

    (@wpcol)

    Thanks Roxy. I will do that now.

    Regards,
    Colin.

    Thread Starter Colin

    (@wpcol)

    Hi Pepe,

    Thanks for this.

    I can’t attach the screenshot. Do I need to upload it to my server and send a link?
    Also, is it ok to paste the System Status direct into this post?

    Regards,
    Colin.

    Thread Starter Colin

    (@wpcol)

    Hi Pepe,

    Thanks for your help with this.

    I have checked online and I can’t find any options to stop this. I can see options for the 3 WordPress sizes, but nothing about the 13 additional images generated when I upload a product to WooCommerce.

    Regards,

    Colin.

    Thread Starter Colin

    (@wpcol)

    Thanks hastibe.
    I will contact the theme developer.

    Regards,
    Colin.

    Thread Starter Colin

    (@wpcol)

    Thanks very much for your reply hastibe.
    I will take a look at the code snippet and see what I can do.

    Regards,
    Colin.

Viewing 12 replies - 1 through 12 (of 12 total)