wpdarkmode

Hi?@cool_recep

I apologize for any frustration you may have experienced while using our web software. We understand the importance of having a smooth and hassle-free experience while using our platform.

We took this feedback very seriously. After investigation, we found that it was a bug on our end. The notification should never have stayed upon after dismissing it. We’ve changed the logic, refactored the code, and pushed an update to fix it. I hope it demonstrates how serious we’re about fixing the issues ASAP.

I’m extremely sorry for the nagging behavior you might have faced. I want to assure you that we never intended to be persistent. It was always designed to be dismissible.

We are constantly working to improve the plugin and provide the best possible experience to our customers. We hope the updated release fixes the issue for good.

Thank you again for choosing our WP Dark Mode, and please do not hesitate to reach out to us if you have any further concerns or questions.

P.S. If you want, you can alter your review if you are satisfied with the course of action and response ?? It’d help us to spread the word.

Hi @haywardgb

I apologize for any frustration you may have experienced while using our web software. We understand the importance of having a smooth and hassle-free experience while using our platform.

We took this feedback very seriously. After investigation, we found that it was a bug on our end. The notification should never have stayed upon after dismissing it. We’ve changed the logic, refactored the code, and pushed an update to fix it. I hope it demonstrates how serious we’re about fixing the issues ASAP.

I’m extremely sorry for the nagging behavior you might have faced. I want to assure you that we never intended to be persistent. It was always designed to be dismissible.

We are constantly working to improve the plugin and provide the best possible experience to our customers. We hope the updated release fixes the issue for good.

Thank you again for choosing our WP Dark Mode, and please do not hesitate to reach out to us if you have any further concerns or questions.

P.S. If you want, you can alter your review if you were satisfied with the course of action and response ?? It’d help us to spread the word.

Hey @haywardgb

Can you give me screenshot of the persistent nag overlay? It should only appear when trying to access a premium feature,not always.

Seems like a bug and we’d love to solve it asap. It’d be awesome if you you can record a short loom video or similar

These are added to add native support to Flatsome theme. Are you having other issues when this is placed?

We do this to ensure a great first time experience for Flatsome users automatically

@rsurfer We’re pleased to let you know that we released the commercial version of the plugin a few weeks ago. You might want to check that out at your convenience!

Hey @hungryjos – We have released the SKU feature a while back. Would it be possible for you to try it out and maybe update your review? Pretty please? ??

Hi,

This is actually not correct. We only collect your info when you click “Allow” from the top bar after plugin installation. We fully respect your privacy.

It seems you had enabled the data collection via “Allow” button after installing the plugin. Sorry if you hadn’t intended that to do

Hi, @peopleinside

I’m very sorry that you faced issues with emails. I’m very sorry. This should have never happened in the first place.

The unsubscribe link should have worked without issues and I’m very interested to investigate it personally – to make sure it doesn’t happen anymore.

Can you share your email for investigation purpose?

Thanks in advance!

The system setting will not have top priority if switch is on. We give the switch more priority. If the user plays with the switch, we store that preference and show the dark mode according to the switch (igniting what the system mode is). You can bypass it by turning of any switch to appear on your website

We’re very sorry that you got prompts. Usually one should get only 1 time notification. Can you please share if you got the notification more than once?

Marking the thread as fixed. New update fixed the issues.

Thanks @peopleinside for reporting. We are still investigating the issue. As soon as we pinpoint the issue and we have a fix ready (& tested) — we’ll push the update.

Thanks @jeff-burris for stepping in as well. Really appreciate your help to the user. ??

I’m assuming the bug was fixed at your end.

So glad! We’ll push the new fix on Monday

@peopleinside @toporus We’re working on a fix guys. Thanks so much for taking the time to open the thread. Keep using 2.2.0 until we push the fix & sorry for the inconvenience.