wpDataTables

Hello,
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

In regards to the issue, we can see from the report, it states that vulnerability was found in the?premium?version of wpDataTables version?6.3.1, so that premium version and the ones before that can be affected.

The Lite version of our Plugin does not have these functionalities (such as SQL based tables), so Lite version was never affected.
Those reports are not related to the Lite version, but they can be reported in the lite version because the resources where this information about themes or plugins vulnerabilities are stored are generated by the theme or the plugin slug. Those slugs are the same in both lite and the full version, and because of that, you get those notifications.

The important thing is that there’s nothing to worry about. Newer versions of the wpDataTable premium don’t have these issues, ( the latest one at the time of this reply is 6.7.1) and our Lite plugin versions never did.

Unfortunately, until wpDataTables Lite goes above version 6.3.1 these reports will indicate a false positive. The lite and the full version have the same slug (wpdatatables), and that’s why the security plugins can’t differentiate between the versions.

I hope this helps, let us know if anything is unclear.

Thank you.

Hello,
You’re welcome, we are happy to advise.
We absolutely agree, security is very important, so we can completely understand the need to double check things like that.
If anything else comes up, please don’t hesitate to reach out to us.

Thank you.

Hello,
Thank you for taking the time to share your feedback, and we’re glad to hear you’ve had a generally positive experience with our plugin, aside from this security concern.

Regarding the issue you reported, we have received similar feedback from another user, and we’d like to assure you that there is no cause for alarm.

As shown in the following report screenshot, it states that vulnerability was found in the?premium?version of wpDataTables version?6.3.1, so that specific premium version and the ones before that can be affected.

The Lite version of our Plugin does not have these functionalities (such as SQL based tables), so Lite version was never affected.
Those reports are not related to the Lite version, but they can be reported in the lite version because the resources where this information about themes or plugins vulnerabilities are stored are generated by the theme or the plugin slug. Those slugs are the same in both lite and the full version, and because of that, you get those notifications.

The important thing is that there’s nothing to worry about. Newer versions of the wpDataTable premium don’t have these issues, ( the latest one at the time of this reply is 6.7.1) and our Lite plugin versions never did.

Unfortunately, until wpDataTables Lite goes above version 6.3.1 these reports will indicate a false positive. The lite and the full version have the same slug (wpdatatables), and that’s why the security plugins can’t differentiate between the versions.

If you have any further questions or concerns, please don’t hesitate to reach out.
We’d also greatly appreciate it if you would consider updating your review in light of this clarification, as the Lite version remains secure and unaffected and the premium version was fixed in the newer versions.

Thank you.

Hello,
As we can see from the report, it states that vulnerability was found in the?premium?version of wpDataTables version 6.3.1, so that premium version and the ones before that can be affected.

The Lite version of our Plugin?does not have?these functionalities (such as SQL based tables), so Lite version was never affected.
Those reports are not related to the Lite version, but they can be reported in the lite version because the resources where this information about themes or plugins vulnerabilities are stored are generated by the theme or the plugin slug. Those slugs are the same in both lite and the full version, and because of that, you get those notifications.

The important thing is that there’s nothing to worry about. Newer versions of the wpDataTable premium don’t have these issues, ( the latest one at the time of this reply is 6.7.1) and our Lite plugin versions never did.

Unfortunately, until wpDataTables Lite goes above version 6.3.1 these reports will indicate a false positive. The lite and the full version have the same slug (wpdatatables), and that’s why the security plugins can’t differentiate between the versions.

I hope this helps, let us know if anything is unclear.

Thank you.

Hello,
We spoke with our developer Team about this, they advised.
We don’t currently have an available hook which could achieve this.
If you wish to do this for every source file, in our Lite Plugin version you could do a code edit in this Plugin PHP file :
..\wp-content\plugins\wpdatatables\sourceclass.wpdatatable.php\class.wpdatatable.php
Under the line 1770 :
$objWorksheet = $objPHPExcel->getActiveSheet();

Add this under that line :
$objWorksheet->removeRow(1, 2);

Our developers think that should work to achieve what you need, we just can’t guarantee it so let us know if it works as intended for your source file(s).

If you wish to achieve this via a hook, you can test adding this in your filter, instead of your line :
$objWorksheet = apply_filters(‘wpdatatables_before_get_excel_headers’, $objWorksheet, $wdtParameters)
and write a function with this line above. You can let us know if this works for your use-case, then if it does, our developers will work to add this hook in one of our upcoming updates.

I hope I managed to pass the explanations from our developers in a clear way, but let us know if any point is unclear.

Thank you.

• This reply was modified 1 month, 1 week ago by wpDataTables.

Hello,
In regards to the issue you described for the premium wpDataTables :
Our developers isolated the bug, and they’ll add it to their queue for fixing.?They will do their best to build a fix as soon as possible.
We?don’t have an exact ETA on when the fix will be available, but please keep a lookout on our wpDataTables?changeLog.

It will be stated there during updates which bug fixes have been implemented at each update.

For the future, since you’re using the Premium version of the plugin, if you notice anything else which requires support, please open a ticket on our main Support platform here and one of our Agents will respond as quickly as possible.

If your licence expires but you have any question about the premium Plugin or feature, please open?a?pre-purchase ticket?which doesn’t require a purchase code.

Premium products are not supported in these forums, as per this comment by www.ads-software.com moderators.

Thank you for understanding. 

Kind regards.

• This reply was modified 1 month, 1 week ago by Yui.
• This reply was modified 1 month, 1 week ago by wpDataTables.

Hello @sorgiulio,
My sincerest apologies for initially sending you the wrong information. We do have an easy way to remove that text. You can find it in the Main Plugin settings under “Show plugin credentials below tables.”

If you disable/uncheck this option, the text will no longer appear under your tables.

As mentioned in the tooltip for this option, if you’d like to support our project, you can leave this checkbox checked by default. You have the choice to toggle it as you wish. ??

Once again, we apologize for the earlier incorrect information. As you can see, the text can indeed be disabled using this option.

Please let us know if you have any further questions.

Thank you.

• This reply was modified 1 month, 2 weeks ago by wpDataTables.

Hi, 

Apologies for the waiting time.

We don’t work on weekends, which adds two days to the total waiting time.

Thank you for your patience.

It is not possible to remove that text in the Lite/free version at this time.

Sorry for the inconvenience.
Kind regards.

Hello,
We can confirm this is a bug, but it is not present in the Lite/free Plugin version.
For the Lite Plugin version, changing series colors is still working without any issue. Just a couple of example screenshots :

?

?

So, this bug is only found in the latest premium wpDataTables, version 6.7.1.
Our developers isolated the bug, and they’ll add it to their queue for fixing.

 They will do their best to build a fix as soon as possible.

 We don’t have an ETA on when the fix will be available, but please keep a lookout on our wpDataTables changeLog.

It will be stated there during updates which bug fixes have been implemented at each update.

Please note, this Forum is only made to provide support for the Lite/free Plugin version, so if you have any additional questions about this bug, or any other premium options/features/issues, please open?a ticket on our Main(premium) support here and one of our Agents can advise.
If your licence has expired, you can open a?pre-purchase ticket?which doesn’t require a purchase code.

Premium products are not supported in these forums, as per this comment by www.ads-software.com moderators.

Thank you for understanding. 

Kind regards.

Hello,

Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

We currently don’t have a built-in way to skip the first two lines when using an Excel source file, as you mentioned. The first row of the sheet needs to contain column headers. As noted in the documentation, Excel files with merged cells or blank first row may cause errors like “one or more columns does not have a header name.”

We’ll explore a custom workaround with our developers, but we can’t guarantee a solution or timeline. If we find a method, we’ll share it with you.

In the meantime, if you have coding skills, please refer to our “developer’s handbook.” It’s a new section with examples of hooks, actions, and filters, and more examples will be added over time, so check back periodically.
Please note, our Support does not provide custom solutions with hooks, it is limited to only advice.

Thank you.

• This reply was modified 1 month, 2 weeks ago by wpDataTables.
• This reply was modified 1 month, 2 weeks ago by wpDataTables.

Hello,

Sorry to disappoint you, but it is not possible to add a logo and timestamp to the PDF exported from the table via our Table Tools.

The table tools functionalities are based on a 3rd party HTML5 library and they are not customizable. 

There are some limitations in this library we will emphasize for your awareness:

• Generated PDF, XLS, CSV are not customizable. Unfortunately, the library allows very little “fine-tuning” of the generated files, so font, size, and other properties cannot be changed.

If you wish to try better PDF export functionalities, our advice would be to acquire something similar to the WP Advanced PDF?plugin, which offers a lot more options when creating PDF files from our tables, along with other content on your website.

2. The only alternative idea, to add an image and timestamp to exported data, could be if you wish to check out our premium ‘Report Builder‘ product, which can export documents (Word and Excel) and you can add logo/image/text to your document template.
Please note, it does not have PDF export yet, our devs are working to add it soon.
We are unable to go into any further details on it here since this Forum is only made for our Lite/free Plugin version support.
If you have any questions on the Report Builder, please open a pre-purchase ticket?which doesn’t require a purchase code.

Premium products are not supported in these forums, as per this comment by www.ads-software.com moderators.

Thank you for understanding. 

Kind regards.

Hello,

1. Regarding your question, we can’t provide additional details beyond what’s in the premium ticket. We are not aware of specific pros or cons between using remote MySQL or PostgreSQL as separate DB/data sources in terms of performance.

However, when it comes to the required drivers to make the connection between your WordPress and the remote DB – the specific driver needed depends on the database you’re using.
In other words, it is best to check with the remote DB server’s support which driver is needed – then that driver has to be installed/activated on the WordPress hosting server.

We cannot provide assistance on this Forum on the subject of SQL queries and remote DB connections as they are not available in the Lite/free version of our plugin.

2. Regarding the issue with opening a pre-purchase ticket:

We tested this and were unable to replicate the problem — no purchase code was requested. Please see the attached screenshots.

If you have any additional questions on any premium feature,please open a ticket on our main Support platform here, and one of our Agents will respond as quickly as possible.

If you don’t have a licence (or if it expired), please open a pre-purchase ticket which doesn’t require a purchase code.

Premium products are not supported in these forums, as per this comment by www.ads-software.com moderators.

Thank you for understanding. 

Kind regards.

Hello,
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

We are not able to see your Page, when we try visiting the URL, it throws a 404/not found error.

In order to try and isolate where that issue comes from, we will need to investigate it in more detail on your Site, to see your source Form, how these source entries look, how our connected table looks and to see how the export works, etc.

For this, it will be best if you can please open a private ticket on our main Support platform here, and one of our Agents will respond as quickly as possible.

Just refer to this Post – and our Agent will ask you for the additional details we need there.

If you don’t have a licence (or if it expired), please open a pre-purchase ticket which doesn’t require a purchase code.

Thank you.

Hello,
There is a workaround via our premium Plugin version to achieve posting a total number of table rows as a “total/sum” calculation shortcode – but this is not available in our Free/Lite wpDataTables version.

If you wish to see a more detailed explanation/example how this is done in the premium version, please open a ticket on our main Support platform here and one of our Agents will share it with you.

If you don’t have a licence (or if it expired), please open a pre-purchase ticket which doesn’t require a purchase code.

Premium products are not supported in these forums, as per this comment by www.ads-software.com moderators.

Thank you for understanding. 

Kind regards.

Hello again Demonipo,
Our main Support found your ticket, so we are just following up here for all the Lite Plugin users to know the update on this issue.

Thank you for going through all the details in the Video you sent us on the ticket – we can clearly see how the issue happens on your Site with the Elementor PopUp and our table(s).

Our QA Team did further tests and they are able to reproduce the same issue on our test site, so we can officially confirm it is flagged as a bug.

Our developers isolated the bug, and they’ll add it to their queue for fixing.

 They will do their best to build a fix as soon as possible.

 We don’t have an ETA on when the fix will be available, but please keep a lookout on our wpDataTables changeLog.

It will be stated there during updates which bug fixes have been implemented at each update. If they create a fix in between updates, I will make sure to send it to you.

Thanks again for reporting this and for sending us all the details to reproduce it.