Forum Replies Created

Viewing 15 replies - 31 through 45 (of 1,567 total)
  • Plugin Author wpDataTables

    (@wpdatatables)

    Hello,
    Our apologies for the delay in conducting additional tests and reviewing the post from our Development Suggestions. After running new tests, our QA Team confirms that we are able to use the PopUp Maker to create a standard pop-up, and our test tables function correctly within it. For table search and pagination, we are unable to reproduce any issues.

    Therefore, we need to correct our previous statement, as the latest version of our plugin is working as expected. Please download our test video here.

    1. Regarding the Suggestion Post, we found Jeff’s ticket here in our Main/Premium Support. His use case is a custom one, and unfortunately, we were unable to assist, as our support does not cover custom solutions. Jeff was using custom PHP, JS script, and AJAX to call the pop-up and the table inside it.
    2. Regarding your use case, it seems you are creating a standard Elementor pop-up and inserting our table’s shortcode inside it, correct? Since we have native integration with Elementor, this is something we should investigate further as it should be working. Could you please open a private ticket at https://tmsplugins.ticksy.com/, and one of our agents will assist you as quickly as possible? You can refer to this post, and we will continue from there.

    If you don’t have a license, you can open a Pre-Purchase ticket here, so you won’t need to enter a license key: https://tmsplugins.ticksy.com/submit/#100010481.

    In the private ticket, could you please record a video showing all the steps of how you created the Elementor pop-up and send us a new URL? We noticed that the page you mentioned no longer contains the pop-up with our table. If the video is large, you can upload it to WeTransfer and share the download link in the ticket.

    If you can recreate the same Elementor pop-up and insert our table as you did before on another test page, please send us the URL along with the video showing the pop-up setup. Our main support team will then investigate it further.

    Thank you.

    Plugin Author wpDataTables

    (@wpdatatables)

    Hi Vladimir,
    We are delighted to see you managed to resolve this issue.
    Thank you for letting us know.
    If anything else comes up, please don’t hesitate to reach out to us.

    Kind regards.

    Plugin Author wpDataTables

    (@wpdatatables)

    Hi Vladimir,
    You’re welcome, we are happy to advise.
    Please don’t hesitate to open new Posts if anything else comes up that we should check.
    Thank you.

    Plugin Author wpDataTables

    (@wpdatatables)

    Hello,
    Thank you for the additional details, we took everything into consideration.
    We did further tests with our QA and we can advise on this.
    Unfortunately, at this time, the table search in a PopUp is not compatible with our tables functionality, because the search works only when the table’s shortcode is inserted directly on a WP Page or Post.

    It is like that for the time being. Our developers will do their best to work on improving this, but we can’t say an ETA on it.
    If you wish to affect the development speed, please feel free to search on our suggestions page (https://features.wpdatatables.com/), to see if someone may be already suggested this feature/improvement.
    If you can’t see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list. You can certainly follow our changeLog if you’d like(https://www.ads-software.com/plugins/wpdatatables/#developers), where we state any changes/new features/bug fixes during updates; and our newsletter(https://wpdatatables.com/newsletter/), so you’re informed about new features, bug fixes, freebies, etc.

    Plugin Author wpDataTables

    (@wpdatatables)

    Hello Vladimir,
    My sincere apologies, we did not understand what you intended to ask initially. Now we realize it, sorry about that.
    Thank you for the clarification.
    We spoke with our developers again, they advised.
    It is not a typo since it returns what is in the $deepParse, which is ‘false’ by default as you wrote.

    If you need to change the logic for a specific condition, you can write it as we did in the example from the Documentation :

    function parseNestedJSON($deepParse, $jsonURL, $tableID){
    //use only for tables that have specific json url
    if($jsonURL == ‘https://swapi.dev/api/people’){
    return true;
    }
    return $deepParse;
    }

    Where when the condition is met, it returns it as ‘true’ and it exits the function. In that case, it does not get to the “return $deepParse;”
    It can be written in a different way as well, if needed for clarification, for example :

    function parseNestedJSON($deepParse, $jsonURL, $tableID){
    //use only for tables that have specific json url
    if($jsonURL == ‘https://swapi.dev/api/people’){
    $deepParse = true;
    }
    return $deepParse;
    }

    In this case, it would be written in the variable $deepParse and returns as ‘true’.
    Once again, my apologies for writing so many details in the original reply, we did not understand the question right away.

    Thank you.

    Plugin Author wpDataTables

    (@wpdatatables)

    Hi Vladimir,

    Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

    If you would do a hook to do ‘one level deeper’ in the root, as explained on our Documentation with an example, you can return this data, but it returns all the ‘child data’ which are both ‘from’ and ‘to’ in your case.
    So we are sorry to disappoint you, but at this time, we don’t have a built-in solution to achieve what you described.
    You can only try with a completely custom solution, but this is not covered by our Support.

    Kind regards.

    Plugin Author wpDataTables

    (@wpdatatables)

    Hello,
    We can see the issue on your Page. As you described, the table does load in your PopUp, but we notice the search or changing the number of rows per page does not work, while it works for the version of the table outside of your PopUp

    ?

    ?

    We are sending this use-case to our QA Team.
    They will do tests to check if we can reproduce the issue of the table functionalities when loaded in a popup.
    After that, we will report back to advise you on the findings.
    Thank you for reporting this and your patience.

    Plugin Author wpDataTables

    (@wpdatatables)

    Hello,

    We will check with our developers if there is any possible typo on that part of the Documentation. If there is, they will fix it as quickly as possible.
    I am just not fully understanding what you asked in this part :?

    What value of the param will we get as a result?
    Is that how it should be
    ?’

    We will do our best to advise you on what those hooks are used for, etc.

    As our developers pointed out in this example on our Documentation?,

    if we only choose up to the first level deep in the JSON roots from our sample Nested JSON file?, such as “root>results”,

    then it works without any additional step needed.

    4328952292.png

    There is this part of the Documentation beneath the example, where our devs stated :

    Please note: The root path that is chosen, needs to have the same object with the same keys and values as you can see for chosen path “root->results”. 

    If values are not a string, then those values will be skipped by default.

     In this case keys “films”, “vehicles”, “starships”, and “species” have values as arrays (in some cases they can be objects) and they will not be shown. 

    If you need to show data from those arrays as well, there is an option with a hook.

    So, when one of the chosen root path objects contains keys that have an array or objects as values

     and you need to include them in a table as cell values, then you can choose from these two hooks:

    • wpdatatables_get_one_level_deep_json_data_from_array_as_string

     and

    • wpdatatables_set_one_level_deep_json_data_separator

    Please check more details explained about this on this Documentation Page,

    find the title as “Use hooks to parse one more level deep in root path”.

    4754281349.png

    There you will find the detailed explanation how you can use this hook to access one more leel deep in your JSON root path.

    As for the specific part you asked, the parameters :
    For the first hook that accepts 3 params.

    1. First param(parameter) is $deepParse – boolean – false by default.
      2. Second param is $jsonURL – string – nested JSON URL.
      3. Third param is $tableID – int – id of the table.
      You only need to provide a boolean value true, please check our example from that Page.

    Please note that using hooks requires certain level of programming skills and included support refers only to advice.

    You can get a detailed description of WordPress hooks here in WP Codex

    I hope this helps.

    Plugin Author wpDataTables

    (@wpdatatables)

    Hello,
    You’re welcome, we are happy to help.
    I am glad to see this solved the issue.
    If anything else comes up, please don’t hesitate to open new posts.
    Kind regards

    • This reply was modified 2 months, 1 week ago by wpDataTables.
    Plugin Author wpDataTables

    (@wpdatatables)

    Hello,
    It seems you set this column in our Table to be ‘integer’ data type?
    That can not work, because for any numeric type column (float/integer), our Plugin can only render pure numerical data.

    When the data has brackets or spaces, anything other than pure numerical data format – this will be rendered as 0 or 1, as in your case.


    The solution is to please change that column type to string and this should then render all the entries correctly.

    Let us know if you encounter any further issues.
    Kind regards.

    • This reply was modified 2 months, 1 week ago by wpDataTables.
    • This reply was modified 2 months, 1 week ago by wpDataTables.
    Plugin Author wpDataTables

    (@wpdatatables)

    Hi Oliver,

    This is not the right place to receive premium Support, on this Forum we are only allowed to provide support for our Lite/free Plugin version, but we are aware of this issue you described, there is a number of users on our premium ticket platform, our developers are doing their best to try and isolate where that issue comes from.

    So far, all the users who reported it, they said clearing Chrome cache solves the issue, but it is still strange why it only started happening now with the latest premium version – so we will do our best to get to the bottom of it and try to add a fix soon.
    We are glad to see you found it working with other browsers, though, but if you wish, you can try clearing Chrome’s cache and see if that solves it.
    If you need any further assistance, please open a ticket on our?main Support platform here, and one of our Agents will respond as quickly as possible.

    If you don’t have a licence (or if it expired), please open a pre-purchase ticket which doesn’t require a purchase code.

    Premium products are not supported in these forums, as per this comment by www.ads-software.com moderators.

    Thank you for understanding. 

    Kind regards.

    Plugin Author wpDataTables

    (@wpdatatables)

    Hello,
    if you take a closer look at that report, it clearly states that vulnerability was found only in the premium version 6.3.1 of wpDataTables , so that premium version and the ones before that can be affected.

    The Lite/free version of our Plugin does not have these functionalities (such as SQL based tables), so Lite version was never affected. Those reports are not related to the Lite version, but they can be reported in the lite version because the resources where this information about themes or plugins vulnerabilities are stored are generated by the theme or the plugin slug. Those slugs are the same in both lite and the full version, and because of that, you get those notifications.

    The important thing is that there’s nothing to worry about. Newer versions of the wpDataTable premium don’t have these issues, ( the latest one at the time of this reply is 6.6.1) and our Lite plugin versions never did.

    Unfortunately, until wpDataTables Lite goes above version 3.4.2 these reports will indicate a false positive. The lite and the full version have the same slug (wpdatatables), and that’s why the security plugins can’t differentiate between the versions.

    I hope this helps, let us know if anything is unclear.


    Thank you.

    • This reply was modified 2 months, 2 weeks ago by wpDataTables.
    Plugin Author wpDataTables

    (@wpdatatables)

    Hi Alessandro,
    We can confirm it from our QA Team, it is a bug on our end.

    Our developers isolated the bug, and they’ll add it to their queue for fixing.

     They will do their best to build a fix as soon as possible.

    ?It might be fixed in time for the next update, but we?can’t guarantee an exact ETA, so if you can please keep a lookout on our wpDataTables?changeLog.

    It will be stated there during updates which bug fixes have been implemented at each update.
    Thanks again for reporting this.

    • This reply was modified 2 months, 2 weeks ago by wpDataTables.
    • This reply was modified 2 months, 2 weeks ago by wpDataTables.
    Plugin Author wpDataTables

    (@wpdatatables)

    Hello,
    Thank you for reporting this. We are able to reproduce this issue when we made a Chart JS Line Chart from an Excel linked table.
    We used the same date format, as per your screenshots, the default d/m/Y, placed some dummy dates and they render well in the table, but look strange on the chart X axis.


    We passed this to our QA Team for further testing. It seems it is a bug with our latest Lite version, but we will report back to confirm this for you as soon as possible.
    Thank you for your patience.

    Plugin Author wpDataTables

    (@wpdatatables)

    Hello,
    We are glad to see you resolved this issue. We will consider it temporarily resolved, but we are still curious to find what happened, as you described, which two options you edited exactly when that issue happened…
    If possible, could you try to record a Video of reproducing that issue again ( or if it happens again at any time, you can try to ‘catch it on a Video’) then send it to us, so we can see how the table looks at the back-end and which options you edited?
    If it does not show any sensitive data, you can upload it anywhere like weTransfer and send us a download link here.
    Or if it shows any sensitive data, it is best to open a private?pre-purchase ticket?which doesn’t require a purchase code,?and one of our Agents will respond as quickly as possible to review the Video and we can try to reproduce the same issue here/to check if we might have a bug.

    There is no rush if you resolved it for the time being, but we would still like to try and isolate it, so if you find the time for that soon, it would be great.

    Kind regards.

Viewing 15 replies - 31 through 45 (of 1,567 total)