wpemhelp
Forum Replies Created
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Hi,
We will resolve this issue in the next update.
For now, you can download the updated version, 3.1.37 from github.
If you have any other issue, please let us know, we will definitely help you out.
Thank You.
Best Regards.
Hi,
Please download v.3.1.35 from github and then you need to add below code in your theme functions.php file so, your event will be expire exact after event date and time.
add_filter(‘wpem_expire_date_time’, ‘wpem_change_expire_date_time’, 10, 2);
function wpem_change_expire_date_time($expire_date, $event){
//this will return event expire date and time
return get_event_end_date($event);
}add_filter(‘wpem_set_current_expire_time’, ‘get_current_date_time’, 10, 2);
function get_current_date_time($expire_date, $event){
//this will return your current date and time
// pass your timezone string here
date_default_timezone_set(‘America/Los_Angeles’);
return date(“Y-m-d H:i:s”);
}Hope this helps.
If you still have problems, please reach back to us, we’ll help you out.
Thank You.
Best Regards.
Hi,
We have fixed this issue in version 3.1.36.
So, kindly please download it and it will work.
If you still have problems, then let us know.
Thank You.
Best Regards.
Hi,
Our Dev team will work on it and will update you once issue is fixed.
Thank You.
Best Regards.
Hi,
Thank you for reaching out to us with your problem.
I would require the help of the dev team to resolve this.
Would you please open a support ticket following this link: https://wp-eventmanager.com/help-center/
We’ll definitely help you out with your issue.
Thank You.
Best Regards.- This reply was modified 1 year, 5 months ago by wpemhelp.
Hi,
We don’t have this feature with us now.
However, we would add this feature as an enhancement on our end and our dev team will work on it.
If you still need it, then it would be a case of customization.
Thank You.
Best Regards.Hi,
Sorry, we are unable to find your tickets on our side.
Can you please tell us their numbers, so that we can send them to our dev team and get them resolved.
We have indeed fixed these issues in the latest update.
Thank You.
Best Regards.
Hi Joey,
You can either open a support ticket regarding this from here and we can provide you with the required solution.
Here is the link for that: https://wp-eventmanager.com/help-center/
Or you can wait till we release the latest version where this issue have been identified and resolved.
ThankYou.
Best Regards.
Hi Joey,
You can either open a support ticket regarding this from here and we can provide you with the required solution.
Here is the link for that: https://wp-eventmanager.com/help-center/
Or you can wait till we release the latest version where this issue have been identified and resolved.
Thank You.
Best Regards.
Hi,
Thank you for reaching out to us.
This issue will be reported to our team soon and will be tackled.
Please wait for our future updates on this issue.
Thank You.
Best Regards.
Hi,
You must be having some tickets opened with us.
We’ll provide you with the necessary details there.
Thank You.
Best Regards.
Hi,
It seems like this could be showing up due to some internal technical problem.
We would need to involve the dev team to find a solution.
Please raise a support ticket with this using this link: https://wp-eventmanager.com/help-center/
Perhaps, there is something wrong with some code somewhere and we need to take a deeper look to find the solution.
Thank You.
Best Regards.
Hi,
Thank you for reaching out to us with your issue.
Thankfully, we have a solution to your problem.
Please raise a support ticket using this link: https://wp-eventmanager.com/help-center/
We’ll provide you with the necessary information to fix your problem.
Thank You.
Best regards.
Hi,
Thank you for the clarification.
Unfortunately, this would be an enhancement that we don’t have with the plugin right now.
To add this feature to our plugin, we would need to update it and therefore, it would take some time.
We don’t have the feature where the past events can appear in some website’s homepage.
Thank You.
Best Regards.
Hi,
This would require some modifications to the coding on our side.
Let me have a discussion with our technical team to see how we can help you.
Thank You.
Best Regards.