Karen Attfield

Thank you for taking the time to write a review! We do appreciate your words of support for VaultPress and will be here to help you need help in the future ??

Hi there,

You can see the filters that Lazy Images uses when determining where to find images here:

– https://github.com/Automattic/jetpack/blob/925d86b64f6133c1ddaf69f02feffafdcaed8c4f/modules/lazy-images/lazy-images.php#L57

If a theme or custom theme adds an image outside of those ways, it won’t lazy load.

Images that are hard-coded into your footer for example, are unlikely to lazy load as a result. If you are able to add the images via post and page content, or in widgets, they should then work.

Hi there,

A 500 error error is a common error when using WordPress.

It is unlikely the Jetpack plugin itself is responsible in your case but if there was a server error while the plugin was deleting leaving only part of the plugin installed, that could cause a problem. Fully deleting the Jetpack plugin should help resolve this, if that is the case.

If you uninstall the Jetpack plugin via FTP and the site is live again with no problems, you can then try re-installing it. If the problem occurs again I would recommend enabling WordPress Debugging on your site to find out what is causing the error:

– https://gist.github.com/jeherve/e6acfc973c07cb500836804e1044d12a

Hi there,

Looking at your staging site now – https://staging.shtigliz.com/%D7%93%D7%A3-%D7%94%D7%91%D7%99%D7%AA/ – it doesn’t appear to be connected to Jetpack, yet I see the site content is pushed over to the left.

If Jetpack is connected (and the connection working properly), you should see a message saying ‘Everything Looks Great!’ using this tool: https://jetpack.com/support/debug/

You mentioned earlier that you’d disabled all plugins and the issue came back when you enabled Jetpack. To clarify, did you enable Jetpack first with no other plugins (except Polylang) enabled?

Taking a look at the xmlrpc.php file on your site now, a 403 error is still visible: https://blog.markheadrick.com/xmlrpc.php

It does need to return the following message:

XML-RPC?server accepts POST requests only.

You can see a working example here:

– https://jetpack.com/xmlrpc.php

You mentioned you’d removed the block in the .htaccess file – could there be another script running on your site (perhaps via a security plugin) also creating this block? If you do have any security plugins in place I’d recommend deactivating them to see if that helps. Some security plugins require deletion before any scripts are removed though.

Hi there,

Just to clarify, all 1379 followers from your WordPress.com site have now been migrated to you site at https://robertequinn.com. The remaining followers were not stored on your site – they were the social media followers (on your connected Twitter and Facebook pages). You mentioned you’d connected your social networks, and I now see that on your blog page under the subscription widget the total tally of followers is showing as almost 3999 currently: https://robertequinn.com/blog/

Hi there,

Currently the image sitemaps are included by default when Jetpack’s sitemaps are enabled.

You can add a filter like this to your theme’s functions.php file if you are using a child theme, or ideally with a functionality plugin to disable the Jetpack image sitemaps:

add_filter( 'jetpack_sitemap_image_skip_post', '__return_true' );

Hi there,

Could you post your site URL here, so we can have a look?

If you want it to remain private, you can also contact us via this contact form:
Contact Support

We can then take a closer look at the set up, as there could be multiple reasons for such console errors and rendering issues. Thank you!

Hi there,

It looks like what you are trying to edit is a widget. More specifically it looks like the ‘Advanced Text Widget’ that comes with the Optimizer theme, and it is the first widget in the main sidebar. There should be an option within the Customizer for adding / editing widgets, and if not then there should be an option within Appearance -> Widgets from your WordPress dashboard.

Hope this helps!

Glad to help ??

Hi there,

Under ‘Settings -> Discussion’ in the WordPress dashboard have you checked the boxes to notify you whenever a comment is posted or held for moderation? This will go to the email set under ‘Settings -> General’.