WPMajestic

Hello @marcusabs,

You have some margin code added there which is causing problems -> https://prnt.sc/xNfcsPWQrKQu

If that code is removed, button is aligned with the menu -> https://prnt.sc/Ub3IgjqGgIzu

Try to find where you added margins, it must be somewhere in the settings, if you can’t find it, you can use this CSS code (by adding it to Custom/Additional CSS section in the Customizer):

.header-widget-area[data-section="sidebar-widgets-header-widget-1"] {
    margin-top: 0;
    margin-bottom: 0;
}

If that does not work, try to use !important

.header-widget-area[data-section="sidebar-widgets-header-widget-1"] {
    margin-top: 0 !important;
    margin-bottom: 0 !important;
}

It’s better to avoid using !important unless you absolutely have to use it, it would be ideal if you could find where those margins are added.

Kind regards.

Hi @uriahs-victor,

I was able to replicate it – https://prnt.sc/Ze8BsbbPJNwa – and here is how it looks when the border is removed -> https://prnt.sc/BmJKiOpwsonk, add this code to custom CSS:

.woocommerce-message {border-top: none;}

if that is not working try using the !important directive:

.woocommerce-message {border-top: none !important;}

Kind Regards.

Hi @hebhansen,

You can try to use String Locator plugin (https://www.ads-software.com/plugins/string-locator/) in order to find all places where that background color code exists.

Kind regards.

Hello @patriziacriscuolo,

I had a look into this and you can’t replicate the exact design and functionality without using some custom CSS and JS. If I understood correctly, that you want to replicate this page – https://prnt.sc/osVgrV5Qb_IC in WP Bakery.

Kind regards.

Hi @uriahs-victor,

If you can share the site URL, I can tell you how to fix this because I can inspect the code and see what’s happening. Regarding these CSS things – we need to see a code with live inspector, to write a working solution.

Kind Regards.

Hello @lucas6888,

Why you did not add the both code snippets to the functions.php file of your theme?

Or, if you are not using a child theme, you can use the Code Snippet plugin to add those two functions. It should work that way.

Kind regards.

Hello @rftkohiat,

Unfortunately we can’t properly assist you when we can’t inspect the code (because site is private, I can’t even look at that page with the number, if I could look I would tell you how to fix it with more precision. Without looking, I can give you a suggestion to try.

Look for that number in the database (search from phpMyAdmin), and you can also use the String Locator plugin – https://www.ads-software.com/plugins/string-locator/ to see if it’s somewhere inserted as a string, when you locate it – you will be able to remove it.

Kind Regards.

Hi @freddyeee,

You need to find nginx config file on your hosting, and to add a location block:

location / { # Replace / with your desired location path if needed
  if ($http_origin ~* https://gtm\.runayaq\.com) {
    add_header 'Access-Control-Allow-Origin' "$http_origin";
    add_header 'Access-Control-Allow-Methods' 'GET, POST, OPTIONS';
    add_header 'Access-Control-Allow-Headers' ? 
 'X-Requested-With, Content-Type, ? 
 Accept';
  }
  # Your other location configuration goes here...
}

Kind Regards.

Hi @freddyeee,

Your site is still throwing 502 error – https://prnt.sc/y8VUnZUDufmF

About CORS, it can be defined in the .htaccess file (if your site is on apache web server). If your site is on LiteSpeed or Nginx web server then CORS needs to be added differently.

You can try this code if your site is running on Apache web server – you need to add it to the .htaccess file of your main domain:

<IfModule mod_headers.c>
    Header set Access-Control-Allow-Origin "https://gtm.runayaq.com"
    Header set Access-Control-Allow-Methods "GET, POST, OPTIONS"
    Header set Access-Control-Allow-Headers "X-Requested-With, Content-Type, Accept"
</IfModule>

Kind regards.

Hello @celine7,

I am able to replicate this -> https://prnt.sc/ICC5m1ooWpkt – it seems the images there are loaded as product thumbnails, I think that they don’t work on all devices because you have Chinese letters in the image names. Please rename those images (re-upload them) under different names (without Chinese letters), then if it does not work right away, use this plugin to regenerate thumbnails -> https://www.ads-software.com/plugins/force-regenerate-thumbnails – it should work.

Let me know did it help, kind regards.

Hello @goldenhomescumbria,

A fatal error is probably because your theme and/or some of the plugins are not compatible with newer PHP versions or newer WordPress versions. You need to access the hosting and do some troubleshooting to find out the cause of the fatal error and resolve it. Here is an article on how to do that – https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-critical-error-in-wordpress

I hope that you have hosting access. Because without access you can’t do anything. It looks like that your site is hosted here -> https://hostpresto.com – if you don’t have access you can try to reach out to their support and explain the situation, to obtain access somehow.

I hope that I was able to help at least a bit, kind regards.

Hello @orionlearn,

It seems the image size is automatically set to 960px – https://prnt.sc/dReRGisbAmqS – I see that image size is set to “full”, but I guess it can’t show you image size of 1920px because image itself is not 1920px but smaller than that.

However, you can set the image size to 1920px by adding this code to Customizer – Additional CSS area:

a img.aligncenter { width: 1920px; }

Image size is then 1920px at wider screens and it shrinks down properly on smaller screens -> https://prnt.sc/Bq-LYJpYLxUa

I hope you find this answer helpful, kind regards.

Hello there,

Your site is not loading, it’s down -> https://prnt.sc/jKsDD5zkpQ8E – You need to see what’s going on with your hosting. I also, wonder why do you use gtm as subdomain?

Kind Regards.

Hello @212warrior,

Posts can be extracted from the b2evolution database and then they can be tweaked to import them into the WordPress, there is no plugin for the process, if you are good with MySQL queries yourself, you can try to write some query to fetch all posts and to export them. I don’t know how many posts do you have, another approach would be to scrape those posts with some tools for that and then to import it into WP, but that also can be complex to do. There is no a simple solution to what you need.

Kind Regards.

Hello @eric777,

I am not sure about the right-hand side editor question, on my end Customizer is always on the left side, on top there is a publish button -> https://prnt.sc/EdLWmrhq4Hst, if from some reason Customizer is not working on your end, you can use https://www.ads-software.com/plugins/custom-css-js or similar plugins to add custom CSS code on that way.

Kind Regards.