Predrag - WPMU DEV Support

Hi @lukasvisuals,

I had a look at Uncode Lite but it doesn’t seem to be from the same developer and it doesn’t have additional media library functionality that you are referring to.
And based on the plugin list there’s nothing from your plugins that would add these options so it’s most likely coming from the theme itself.

Since this is a premium theme I’m afraid that we don’t have access to it in order to check this further and see what could cause the issue.
I would suggest getting in touch with your theme developers and ask them to look into it further as Smush can be installed on their end for free and allow them to investigate it from there.

Cheers,
Predrag

Hi @montybuns,

Enabling same functionality in two places can cause issues, like having Lazy Load running within a plugin and theme at the same time, so this is probably why your images didn’t show up.

Since the images started appearing after disabling Smush Lazy Load and disabling Hummingbird it suggests that there was still some caching left which didn’t stop loading until you disabled HB.
Did you made sure that HB caches were cleared both in Page Caching and Asset Optimization panels?

Cheers,
Predrag

Hi @mkdsgns,

Looks like there some CSS in elementor page specific CSS that’s overwriting the color of the price field, this CSS code should fix that:

#calculation-1 #calculation-1-field {
	color: #000;
}

I noticed that the price field was actually few pixels higher than the other fields so adding this code should address that:

#calculation-1 .forminator-input-with-prefix {
    padding: 7px 10px;
}

As for the submit button, there are few different buttons on your site so I’m not sure which one should it match, so I’ve used RESERVE button from header as an example and matched the styling to that. For that you can use this CSS code:

.forminator-button-submit {
    padding: 15px 25px!important;
    font-family: "Montserrat", Sans-serif!important;
    font-size: 14px!important;
    font-weight: 400!important;
    text-transform: uppercase;
    font-style: normal;
}

All of this CSS code can be added by editing your form in question, switch to Appearance tab and enable Custom CSS field in there.

Cheers,
Predrag

Hi @swapnayg,

I’m afraid that changes like that would require some custom development so you might need to hire a developer to assist you further with this.

You can check our API docs and blog article for some help:
https://wpmudev.com/docs/api-plugin-development/forminator-api-docs/
https://wpmudev.com/blog/how-to-build-custom-forminator-add-ons-using-the-developer-api/

Cheers,
Predrag

Hi @elena189,

1) I mean the border of the button.

I’m sorry but this is still not clear as the button on your form doesn’t have a border at the moment.
Are you trying to make it look like other buttons on your page, like this one for example:

View post on imgur.com

2) How should I change for 3 button locations within a form: right, center, left?

Are you referring to captcha field here, or the submit button?
I see only one button in your form so I’m not sure which 3 buttons are you referring to, can you elaborate this a bit more please?

Cheers,
Predrag

Hi @mcnee,

Thanks for your suggestion, we had a similar one in the past and it’s something under consideration for future updates so I have added your report to existing task as well.

Cheers,
Predrag

Hi @niftythree,

define('WP_CACHE', true);
Will be already added by Hummingbird if you have enable Page Caching in the plugin, it just adds a comment after the define so it looks like this in WP config:
define( 'WP_CACHE', true ); // Added by Hummingbird
I suggest that you check your wp-config.php file to see if you have both of those, and if you do, remove one of them.

define('WP_CACHE_KEY_SALT', 'domainnamehere.com');
This is only required if you have multiple WordPress sites that share same Redis installation.

Hope this helps ??

Cheers,
Predrag

Hi @rmathew123,

NGINX config file can’t be accessed from WP file editor, this is a server specific file and can only be accessed directly from cPanel/FTP/SSH and the location could depend on your host.

Browser Caching and GZIP Compression are both server specific things and since Hummingbird can’t modify .conf file it provides the code that needs to be placed in it to enable these on your server.
If you’re unsure about editing your .conf file I would suggest getting in touch with your hosting provider ask them to apply these server rules for you.

Cheers,
Predrag

Hi @ambitiouslyalexa,

Do you have only one group created or multiple ones?

I have tested this on my installation and with 2 groups the selector was showing fine on frontend for me:

View post on imgur.com

Could you go to Hustle > Pop-ups and click on Gear icon next to your popup. Export the popup from there and upload the export file to any file sharing service like GDrive or Dropbox and share the download link here so we can have a closer look at your settings.

Cheers.
Predrag

Hello,

Our sysadmins are currently looking into this and in most cases so far it seems that the issue is temporary only.
We’re monitoring the situation and hopefully it would be back to normal for everyone soon.

Cheers,
Predrag

Hi @afdal28 @caroltheo,

We had few reports similar to this and the issue seemed intermittent.
Our sysadmins still investigating and monitoring this but it could have started working for you already.
Can you please check and let me know if you still see this error on your end?

Cheers,
Predrag

Hi @nassimbjf,

Are you referring to default WP profile page within WP backend or your site has a frontend profile that users can access?

For default WP profile page I’m afraid this doesn’t work as the plugin only renders the form on frontend, it’s not impossible but it would require custom development for sure.

If, however, you have a frontend profile pages and they allow embedding shortcodes you should be good to go ??

Cheers,
Predrag

Hi @douggeeks,

Branda does indeed come with a lot of different stuff built in, but for that exact reason the functionality within the plugin is split into different modules.
This allows enabling only required ones so that those that you don’t want, and don’t enable, don’t put extra load on your site.

We appreciate any feedback sent our way and Kris already passed your ticket over to our Forminator team so they can consider adding SMTP directly inside Forminator.

Cheers,
Predrag

Hi @kirstyspain,

If the submissions are not showing up it’s possible that the form didn’t submit properly for some reason.

Can you check if your forms throw any kind of console errors upon submission?
You can open the console in Chrome browser by pressing F12 on your keyboard, submit the form and see if any red errors show up.

Cheers,
Predrag

Hi @moozolab,

You can try using SMTP module from our Branda plugin that is available here:
https://www.ads-software.com/plugins/branda-white-labeling/

But any other SMTP plugin should basically work, Forminator hooks into default WP mail function and SMTP plugin would handle it further from there.

Cheers,
Predrag